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About the Role
We are seeking a Concierge Supervisor who is passionate about guest service and possesses a love for food, drink, and exploration. This role involves providing personalized recommendations and ensuring exceptional guest experiences.
Responsibilities
- Provide thoughtful, personal recommendations on local attractions, dining, and activities.
- Secure reservations at difficult-to-reserve restaurants.
- Offer insights into the neighborhood and local culture.
- Meet the demands of a 24-hour operation.
Requirements
- Minimum of 1 year of similar work experience.
- Experience in concierge operations.
- Must be a team player.
- Must be a hard worker.
- Must be detail-oriented.
- Flexible and willing to meet the demands of a 24-hour operation.
Skills
- Guest service
- Concierge operations
- Detail-oriented
Location
- West Hollywood
Work Type
- Full-time
Experience Level
- 1+ year experience
Education Level
- Post-secondary diploma or degree is a plus
About the Company
- Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.
- Founded in 2006 by Barry Sternlicht.
- Mission-driven company focused on team members, guest experiences, community, and planet care.
Equal Opportunity
- Starwood Hotels is an Equal Opportunity Employer.
- We believe in a diverse, sustainable workforce with an empowered, inclusive culture.
- We are committed to non-discrimination on any protected basis covered under applicable law.
- If you require any special accommodations, please visit People Operations.