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About the Role
This role offers a unique opportunity to lead a large and complex business unit responsible for the delivery of criminal record information that supports policing operations, the criminal justice system, government agencies, and the wider community. As Manager, Criminal Records, you will provide strategic leadership and direction to ensure the business unit has the capability and capacity to achieve its objectives. You will shape the future direction of programs, policies, and initiatives, while building organisational capability to deliver services that meet evolving government, organisational, and community needs. Leading a diverse workforce of approximately 111 staff, you will drive service excellence, operational performance, and continuous improvement. This role offers a unique opportunity to influence strategic outcomes, lead organisational change, and deliver services that play an important role in supporting policing, justice outcomes, and community confidence across New South Wales.
Responsibilities
- Provide strategic leadership and direction to ensure the business unit has the capability and capacity to achieve its objectives.
- Shape the future direction of programs, policies, and initiatives.
- Build organisational capability to deliver services that meet evolving government, organisational, and community needs.
- Drive service excellence, operational performance, and continuous improvement.
- Influence strategic outcomes.
- Lead organisational change.
- Deliver services that support policing, justice outcomes, and community confidence.
Requirements
- Attach a cover letter (2 pages maximum) and an up-to-date resume that clearly details your skills & experience as relevant to this role.
- Address each of the Target Questions (500 word per question) in the text boxes provided in the online application or attach as a separate document.
- Be an Australian Citizen, a permanent resident of Australia, or a New Zealand citizen.
- Undergo a rigorous National Police (criminal history) Check prior to commencement.
- Obtain and maintain a Security Clearance as determined by the NSW Police Force prior to commencement.
Skills
- Leadership
- Strategic direction
- Program development
- Policy development
- Initiative development
- Organisational capability building
- Service delivery
- Service excellence
- Operational performance
- Continuous improvement
- Interpreting and applying legislation
- Interpreting and applying policy
- Interpreting and applying regulatory requirements
- Decision making
- Providing advice
- Risk management
- Stakeholder management
Location
- Parramatta
Work Type
- Ongoing
- Full-Time
Experience Level
- Clerk Grade 11/12
Salary/Compensations
- competitive salary
Benefits
- Flexible work options
- Opportunity to purchase leave
- Annual leave loading
- Corporate wellbeing programs including seminars and the Fitness Passport
- Free annual influenza vaccination
- Salary packaging options via superannuation contributions or a novated vehicle lease
- Convenient location for public transport and to shops etc
- In-house gym facilities
About the Company
- The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the socially, geographically and culturally diverse community of NSW.
Equal Opportunity
- At the NSW Police Force, we are proud to be an employer of a diverse range of people. We are committed to reflecting the diverse community we serve and creating an inclusive and respectful workplace for all employees where differences are embraced, contributions are valued, and everyone has a sense of connection and belonging.
- We welcome applications from individuals with diverse skills, experiences, and backgrounds including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ individuals, people with disability, neurodiverse individuals, those from culturally and linguistically diverse communities, and people of all ages.
- If you identify as Aboriginal or Torres Strait Islander and would like support with your application, please contact the NSWPF Aboriginal Employment & Engagement team at PCC-AEET@police.nsw.gov.au
- If you identify as a person with disability and require further information on the role or adjustments to participate in the recruitment process, please contact the Inclusion & Diversity team at PCC-INCLUSION@police.nsw.gov.au
- If you are transgender or gender diverse and want to learn more about our support options, please contact the Inclusion & Diversity team at PCC-INCLUSION@police.nsw.gov.au