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About the Role
This position is responsible for detailing, servicing, and delivering group rooms and/or catering business, aiming for the highest level of guest satisfaction. It involves developing client relationships, upselling services, and potentially prospecting new accounts.
Responsibilities
- Detailing, servicing, and delivering group rooms and/or catering business
- Achieving the highest level of guest satisfaction
- Developing relationships with clients
- Upselling additional services
- Detailing and servicing all clients/groups/events
- Prospecting and calling on new accounts
Requirements
- Hotel sales/Catering sales and/or hotel experience required
- Management or previous supervisory experience preferred
- College Degree preferred or equivalent combination of education and work experience
- Delphi.fdc a plus
- Strong communication skills
- Detail oriented
Skills
- Communication skills
- Detail oriented
Experience Level
- Management or previous supervisory experience preferred
Education Level
- College Degree preferred or equivalent combination of education and work experience
Salary/Compensations
- $65,000-$70,000 per year
Benefits
- Contribute up to 80% toward individual health plans
- Affordable dental and vision insurance
- FSA and HSA options
- 401K plan with discretionary yearly match
- Paid group term life insurance for select positions
- 50% shared cost short-term disability
- Option to purchase additional employee paid life insurance
- Robust PTO plan
- 7 paid holidays
- Earned wage access program
- Employee Assistance Program (EAP)
- Sober support network
- Recovery-friendly workplace
- Exclusive hotel travel discounts
About the Company
- Olympia Hospitality and the Hyatt Place Chicago South/University Medical Center create a fun, supportive environment where growth never stops, and success is celebrated together.
- Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity.
- We believe in supporting our employees both in and out of the workplace.
- We are a family-first organization that cares about your health and wellness, your future, and your overall satisfaction.
- We’re more than just a business—we’re a values-driven organization that believes in creating an environment where every team member can thrive.
- Our core values guide everything we do, from how we interact with each other to how we serve our guests and community.
Equal Opportunity
- Olympia Hospitality is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.