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About the Role

This role offers the opportunity to collaborate with faculty, university departments, employers, and community organizations to expand internships, experiential learning, and meaningful career pathways for students. The ideal candidate brings strong project coordination skills, a collaborative mindset, and a passion for connecting students with opportunities that support their future success.

Responsibilities

Help launch and coordinate the university's new Student Success and Career Pathways Ecosystem, ensuring activities align with project goals, timelines, and priorities.
Serve as a key connector among Career & Leadership Development, the Institute for Civic & Community Engagement, academic departments, faculty, advising teams, and other campus partners.
Coordinate shared workflows, referral processes, communications, and operational activities that make it easier for students to access career-connected learning opportunities.
Collaborate with campus partners to expand participation in internships, mentoring, undergraduate research, community-engaged learning, and workforce development programs.
Manage project schedules, meetings, deliverables, and follow-up activities to keep initiatives moving forward.
Develop documentation, resources, and operational procedures that improve collaboration, efficiency, and long-term program sustainability.
Identify opportunities to streamline processes and improve the student experience across participating departments.
Coordinate engagement with employers, industry representatives, alumni, government agencies, and community organizations to expand career-connected learning opportunities.
Support employer and community partner onboarding, communications, and ongoing participation in university initiatives.
Work closely with Career & Leadership Development and the Institute for Civic & Community Engagement to strengthen partnerships and coordinate shared engagement activities.
Help connect students with internships, mentoring, networking, community-engaged learning, and other professional development experiences.
Coordinate employer participation in career fairs, workshops, networking events, information sessions, and campus programs.
Maintain partnership records, engagement information, and opportunity data within university systems.
Facilitate connections among faculty, students, employers, and community partners to strengthen collaboration and expand student opportunities.
Support implementation, day-to-day administration, and continuous improvement of the GivePulse platform in partnership with the Institute for Civic & Community Engagement.
Coordinate platform configuration, user accounts, opportunity management, reporting tools, digital credentials, and related functionality.
Provide onboarding, training, troubleshooting, and user support for students, faculty, staff, employers, alumni, and community partners.
Serve as a liaison with GivePulse customer support to resolve technical and operational issues.
Develop user guides, training materials, standard operating procedures, and resources that support effective platform adoption.
Monitor participation data, platform utilization, and data quality to support accurate reporting and program evaluation.
Prepare reports and dashboards that help campus leadership assess progress, identify improvements, and demonstrate program impact.
Collaborate with technology, research, and campus partners to support system enhancements and long-term sustainability.
Coordinate communications and outreach strategies that increase awareness of the new program and available student opportunities.
Create and manage content for websites, newsletters, email campaigns, social media, digital signage, and other communication channels.
Develop marketing campaigns that promote internships, mentoring, community engagement, career readiness, and workforce partnerships.
Highlight student success stories, faculty contributions, employer partnerships, and program accomplishments.
Collaborate with campus departments to promote workshops, career fairs, networking events, faculty programs, and other initiatives.
Evaluate outreach efforts and recommend improvements that increase student participation and engagement.
Ensure communications align with university branding, accessibility standards, and program objectives.
Coordinate day-to-day program logistics, scheduling, meetings, documentation, and administrative activities.
Track project milestones, deliverables, and implementation timelines.
Maintain accurate records and reports supporting grant administration, assessment, and institutional reporting.
Prepare presentations, meeting materials, project updates, and other communications.
Coordinate data requests and documentation from campus partners to support evaluation and continuous improvement.
Identify opportunities to improve administrative processes and strengthen operational efficiency.
Perform other duties as assigned.

Requirements

A bachelor's degree and/or equivalent training and administrative experience involving research, analysis, evaluation, or the development and improvement of administrative policies, procedures, practices, or programs.
General knowledge of administrative or program operations, including foundational public administration principles and practices.
Demonstrated ability to independently plan, organize, coordinate, and implement complex projects involving multiple priorities and stakeholders.
Strong research, analytical, and problem-solving skills, including the ability to evaluate information and develop sound recommendations.
Ability to understand complex organizational challenges and identify practical strategic and operational solutions.
Sound judgment and discretion when interpreting policies, analyzing problems, and recommending appropriate actions.
Demonstrated ability to establish collaborative working relationships with faculty, staff, administrators, students, and external partners.
Strong written and verbal communication skills, including experience preparing reports, delivering presentations, and facilitating meetings.
Ability to analyze data, evaluate program effectiveness, and recommend improvements that support informed decision-making.
Excellent organizational skills, attention to detail, and the ability to coordinate complex projects while managing competing priorities.
A master's degree in higher education, student affairs, public administration, business administration, nonprofit management, communications, education, or a related field.
Three or more years of progressively responsible professional experience in higher education, workforce development, career services, experiential learning, community engagement, project coordination, or a related field.
Experience coordinating cross-functional projects involving multiple stakeholders, departments, or community partners.
Experience collaborating with faculty, staff, students, employers, alumni, government agencies, and community organizations.
Background supporting student success, career readiness, internships, experiential learning, community engagement, undergraduate research, or workforce development initiatives.
Experience administering or supporting technology platforms such as GivePulse, Handshake, Salesforce, CRM systems, or similar engagement and project management tools.
Experience developing operational workflows, training materials, documentation, standard operating procedures, or process improvements.
Experience coordinating marketing, communications, websites, newsletters, social media, and outreach campaigns.
Experience planning workshops, career fairs, conferences, community engagement activities, employer events, or other campus programs.
Experience collecting, analyzing, and reporting data to support program assessment, grant reporting, or continuous improvement.
Demonstrated success building collaborative relationships across organizational units while maintaining positive working relationships.
Strong communication, interpersonal, organizational, project management, and problem-solving skills, with a collaborative, service-oriented approach and commitment to diversity and inclusion.
This position is designated as a mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with CSU Executive Order 1083 (Revised July 21, 2017) as a condition of employment.
Occasional evening and weekend work or local travel may be required to support employer engagement, career fairs, outreach activities, conferences, and community events.
The position also involves occasional lifting and moving of materials and equipment weighing up to 20 pounds, including event setup activities.

Skills

Project coordination
Collaboration
Student success
Career readiness
Workforce partnerships
Internship expansion
Experiential learning
Career pathway development
Relationship building
Problem-solving
Communication
Project management
Data analysis
Technology administration
Marketing
Event planning

Location

San Francisco, California

Work Type

Onsite
Full-time
Grant-funded

Experience Level

Minimum Qualifications: Bachelor's degree and/or equivalent training and administrative experience
Preferred Qualifications: Three or more years of progressively responsible professional experience

Education Level

Bachelor's degree
Master's degree in higher education, student affairs, public administration, business administration, nonprofit management, communications, education, or a related field (preferred)

Salary/Compensations

$63,288–$67,164

Benefits

Comprehensive benefits package through the California State University system
Up to 24 vacation days per year
Access to athletic and gym facilities
Access to renowned sporting events, artist events, and world-renowned speakers
Professional development opportunities
Tuition waivers for self, spouse, registered domestic partner, or eligible dependent child
CalPERS Retirement Plan or 403(b) Supplemental Retirement Plan
Medical benefits
Pre-tax commuter benefits

About the Company

San Francisco State University (SF State) is part of the 23-campus California State University system.
The university is committed to expanding educational opportunity, advancing student success, and connecting academic learning with meaningful career and community experiences.
Through its federally funded Strengthening Institutions Program (SIP), SF State is launching a new Student Success and Career Pathways Ecosystem designed to strengthen connections between academic programs, career development, experiential learning, employers, and community organizations.
This initiative will help students access internships, mentoring, undergraduate research, community-engaged learning, and other experiences that prepare them for success beyond graduation.

Equal Opportunity

San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status.
Another Source works with their clients, on a retained project basis. We are committed to building inclusive candidate pools as we partner with hiring teams. As you read through the job posting and review the list of qualifications (required and/or preferred), please do not self-select out if you feel you do not meet every qualification. No one is 100% qualified. We encourage you to apply and share your story with us.