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About the Role
This role focuses on leading and developing teams, driving financial performance, and ensuring exceptional customer service within a designated store area. It involves managing operations, merchandising, and associate development while upholding company values and standards.
Responsibilities
- Lead and develop teams through teaching, training, and feedback.
- Communicate and collaborate with associates on store operations, business initiatives, and company direction.
- Implement business solutions and communicate objectives effectively.
- Model and demonstrate exceptional customer service standards.
- Manage and support customer service initiatives and resolve customer issues.
- Develop and implement action plans to improve customer experience.
- Drive financial performance and sales by reviewing P&L statements and managing budgets.
- Control expenses, monitor merchandise presentation, and implement action plans to mitigate shrink.
- Provide supervision and development opportunities for hourly associates.
- Hire, train, mentor, and recognize associates.
- Assign duties, set clear expectations, and promote a belonging mindset.
- Recruit and develop qualified associates to meet staffing needs.
- Coordinate and oversee job-related activities and assignments.
- Develop and maintain relationships with key stakeholders.
- Support plans and initiatives to meet customer and business needs.
- Identify and communicate goals, measure progress, and address improvement opportunities.
- Demonstrate adaptability and promote continuous learning.
- Ensure compliance with company policies and procedures.
- Support company mission, values, and standards of ethics and integrity.
- Uphold the Open Door Policy and guide associates in executing business processes.
Requirements
- 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience.
- For facilities selling firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required.
- For facilities selling only ammunition with state-specific requirements, a current state-issued Certificate of Eligibility may be required.
- Associates will be required to attend and successfully complete all job-required trainings and assessments.
Skills
- Customer service
- Team leadership
- Financial management
- Budgeting
- Forecasting
- Merchandising
- Inventory management
- Process improvement
- Talent development
- Communication
- Collaboration
- Adaptability
- Continuous learning
Location
- AUSTIN, TX
Work Type
- Full-time
Experience Level
- Supervisory experience
Education Level
- 2 years of college
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
Salary/Compensations
- $65,000.00 - $100,000.00
- Performance bonuses
- Regional Pay Zone (RPZ)
- Complex Structure
- State Pay Differential
Benefits
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption expense reimbursement
- Surrogacy expense reimbursement
- Live Better U education benefit program (tuition, books, and fees paid by Walmart)
About the Company
- Walmart and its subsidiaries are committed to maintaining a drug-free workplace with a no-tolerance policy regarding the use of illegal drugs and alcohol on the job.
- Walmart offers competitive pay, performance-based bonus awards, and benefits for a happier mind, body, and wallet.
- Walmart's goal is to become a regenerative company by making a positive impact for associates, customers, members, and the world.
Equal Opportunity
- Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job.
- Respect the Individual: Builds high-performing teams, embraces differences, creates a workplace where associates feel seen, supported, and connected, and creates opportunities for all associates to thrive.
- Respect the Individual: Works collaboratively, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence.
- Respect the Individual: Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
- Act with Integrity: Maintains and promotes the highest standards of integrity, ethics, and compliance.
- Act with Integrity: Models the Walmart values to support and foster our culture.
- Act with Integrity: Holds oneself and others accountable.
- Act with Integrity: Supports Walmarts goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.
- Act with Integrity: Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
- Serve Our Customers and Members: Delivers results while putting the customer first.
- Serve Our Customers and Members: Considers and adapts to how, where, and when customers shop and applies the EDLP and EDLC business models to all plans.
- Serve Our Customers and Members: Makes decisions based on data insights and analysis, balances short and long-term priorities, and considers our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans.
- Strive for Excellence: Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
- Strive for Excellence: Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.