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This role is critical to ensuring Moxi robots remain in service by managing maintenance scheduling and parts inventory at HQ.

Maintain the preventive maintenance schedule by robot and site, generating PM work orders and adjusting as needed.
Scope work orders, including steps, estimated labor, required parts, tools, and site-specific access notes.
Build and confirm parts and tool lists for scheduled jobs before release.
Track open, in-progress, and overdue work orders, flagging at-risk jobs.
Keep work-order templates, part numbers, and BOMs current with hardware revisions.
Receive, inspect, and put away incoming parts and consumables, reconciling against purchase orders.
Maintain accurate on-hand inventory counts and conduct cycle counts.
Set and maintain min/max stock levels and initiate reorder requests.
Kit and ship parts and tools for scheduled work, including tracking and documentation.
Process returns, log failed parts, initiate RMAs, and update inventory.
Maintain an organized, labeled, and safe depot, adhering to ESD and handling practices.
Flag slow-moving and obsolete stock for review.
Coordinate daily with field technicians on their needs.
Perform other duties as assigned by the Tech Ops Manager.

2+ years in a storeroom, parts crib, warehouse, inventory control, or maintenance support role.
Hands-on experience with an inventory or work-order system (CMMS, ERP, or WMS).
Sufficient mechanical and electrical literacy to read a bill of materials and identify components.
Strong attention to detail and record-keeping accuracy.
Comfortable with spreadsheets (sorting, filtering, basic formulas) and written communication.
Able to lift up to 50 lb, stand and walk for extended periods, and handle packaged robot subassemblies safely.
Authorized to work in the United States.
Able to work on-site at HQ five days a week.

Maintenance Coordination at Diligent Robotics

Maintenance Coordination