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About the Role

Valor Healthcare is seeking a Medical Assistant Phlebotomist for their Community Based Outpatient Clinic (CBOC) in Kingston. This per-diem position requires a certified or registered MA to provide medical treatment and personal care services, collaborating with the PACT Team to develop patient care plans.

Responsibilities

Obtain two unique patient identifiers when registering, providing care, treating, or providing services.
Answer the telephone courteously and in a timely manner, relaying messages or assisting customers.
Take messages accurately, including caller name, time, date, message content, and return call number.
Ensure prompt and courteous attention for each patient at every clinic visit.
Provide prompt, courteous, and high-quality service to internal and external customers.
Ensure patient information, eligibility verification, insurance data, and means test co-payments are completed and updated on each visit.
Assist patients with completing paperwork.
Explain policies, guidelines, and regulations pertaining to eligibility to patients, families, and significant others.
Schedule appointments in VISTA following VHA Directive 2010-027 or subsequent revisions, and VHA Outpatient Scheduling Processes and Procedures.
Maintain patient confidentiality by adhering to policies and procedures that protect sensitive patient data.
Protect all medical records and electronic information under the provision of the Privacy Act of 1974 and other applicable laws, federal regulations, and VA statutes.
Provide assistance during patient visits, determine the nature of requests, and initiate action to complete patient processing.
Recognize and resolve delays or problems in Veterans' processing for medical care.
Perform phlebotomy, prepare and label blood and urine specimens, complete required paperwork for laboratory processing, and package specimens for transport.
Perform and process proficiency testing.
Perform quality control as recommended by the manufacturer and ancillary testing coordinator for point-of-care testing.
Document temperatures of laboratory refrigerators, freezers, and blood collection storage room daily, and take corrective action for out-of-range temperatures.
Maintain, prepare, and ensure proper completion of all laboratory test information/data for input into the computer system and completion of medical records.
Instruct patients on preparation for procedures such as laboratory, x-ray, and EKG, within the approved standard of care.
Measure vital signs and perform EKGs and other procedures as appropriate when ordered by a provider or delegated by an RN, within the approved standard of care.
Prepare treatment rooms and patients for examinations as appropriate for CBOC.
Document accurately, timely, and completely in the medical record, meeting appropriate standards of care.
Perform receptionist duties as needed.
Perform clerical duties as assigned.
Prioritize patient care in an area where workload fluctuates due to unexpected emergencies.
Interact with patients in a manner appropriate to their age, physical, and emotional condition.

Requirements

Certification as a Medical Assistant.
Minimum of one year relevant medical practice experience.
Must hold a current and valid BLS certification by the American Heart Association.

Location

Kingston

Work Type

Per-diem
On-call

Experience Level

1 year relevant medical practice experience

Education Level

Certified Medical Assistant

About the Company

Valor Healthcare is a veteran- and physician-led provider of healthcare services for deserving, resilient patriots – those who serve or have served in the military as well as those who devote their careers to federal government service.
We aim to deliver high-quality care in a way that upholds the health of our nation’s greatest asset: its people.
Valor works hard to earn the trust of those who have faith in us to care for them with respect and through methods that lead to superior clinical outcomes.
Valor is different because of our people.
Our leadership team is comprised of veteran, clinicians, and business leaders dedicated to providing exceptional care and a world-class patient experience for our nation’s patriots.
Many of our colleagues have patriots in their families or are patriots themselves, building a company culture and commitment to customer service that is second to none.

Equal Opportunity

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.