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About the Role
The Client Solutions Lead (CSL) is responsible for expanding Insight’s Services footprint within assigned districts and executing the district Services plan. This role partners with Account Executives (AEs) to convert non-Services accounts into Services clients, re-engage past clients, and grow existing Services relationships across Cloud, Data & AI, Applications, Security, and Collaboration.
Responsibilities
- Expand the Services footprint in assigned accounts by driving attach, cross-sell, upsell, and recurring/managed Services.
- Convert Non-Services accounts into Services clients by landing the first Services project, such as an assessment, workshop, or pilot.
- Re-engage past Services clients to deepen adoption and accelerate growth.
- Drive adoption of early engagements and activate Growth Gateways to seed expansion.
- Own the Expand motion across assigned accounts and whitespace accounts handed off from CALs.
- Execute the district Services plan, ensuring pipeline, bookings, and revenue targets are met.
- Collaborate with AEs to align Services strategy with account priorities.
- Partner with Solution Architects (SAs) for scoping, proposals, and SOWs.
- Engage Delivery teams to support successful execution and measurable client outcomes.
- Work with partner sellers, including Microsoft, AWS, and others, to co-sell and co-deliver opportunities.
Requirements
- Proven track record in Services sales, solutions consulting, or client success with measurable growth results.
- Strong consultative and outcome-focused selling skills.
- Trusted advisor approach with client executives and the ability to build long-term relationships.
- Strategic mindset with the ability to manage both account-level expansion and district Services plan execution.
- Strong collaboration skills across Sales, Architecture, Delivery, and Partners.
- Excellent communication, presentation, and negotiation skills.
- Broad knowledge of Cloud, Data & AI, Applications, Security, and Collaboration Services.
Skills
- Cloud
- Data & AI
- Applications
- Security
- Collaboration
- Consultative selling
- Outcome-focused selling
- Relationship building
- Strategic thinking
- Account management
- Pipeline management
- Bookings management
- Revenue generation
- Cross-selling
- Up-selling
- Managed Services
- Communication
- Presentation
- Negotiation
Location
- Toronto, Ontario (CA-ON), Canada
Work Type
- Hybrid
Experience Level
- Not specified
Education Level
- Not specified
Salary/Compensations
- $75,500 to $90,000 CAD plus commissions
Benefits
- Commissions
- Freedom to work from another location, even an international destination, for up to 30 consecutive calendar days per year.
About the Company
- Insight is a people-first company that believes in unlocking the power of people and technology to accelerate transformation and achieve extraordinary results.
- Insight is a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge.
- Insight has 14,000+ engaged teammates globally.
- #20 on Fortune’s World's Best Workplaces™ list.
- $9.2 billion in revenue.
- Received 35+ industry and partner awards in the past year.
- $1.4M+ total charitable contributions in 2023 by Insight globally.
- Core values of Hunger, Heart, and Harmony guide everything Insight does.
- Insight celebrates diversity of skills and experience.
Equal Opportunity
- Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
- Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.