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About the Role

Berkshire Hathaway GUARD Insurance Companies is seeking an experienced Director of Claims – Workers’ Compensation to lead a regional claims team supporting New York, New Jersey, Massachusetts, Maine, and other Northeast jurisdictions. This is a high-impact leadership opportunity for an experienced Workers’ Compensation claims leader who can develop strong teams, oversee complex and high-exposure claims, and drive quality, service, compliance, and financial performance.

Responsibilities

Lead and develop Workers’ Compensation claims managers and professionals across multiple jurisdictions.
Provide strategic oversight of complex, catastrophic, and high-exposure claims.
Drive effective strategies around compensability, medical management, litigation, reserving, Medicare compliance, settlement, and recovery.
Monitor claim quality, operational performance, and financial results to identify trends and improvement opportunities.
Partner with legal, medical, compliance, actuarial, finance, SIU, and other key stakeholders.
Build strong relationships with customers, brokers, and business partners.
Champion talent development, operational consistency, technology, analytics, and continuous improvement.

Requirements

10+ years of Workers’ Compensation claims experience with an insurance carrier.
5+ years of progressive people-leadership experience in a multi-jurisdictional environment.
Advanced knowledge of Workers’ Compensation claims, litigation, reserving, medical and disability management, Medicare compliance, settlement, and subrogation.
Proven success leading claims teams and improving quality, compliance, operational, and financial outcomes.
Strong leadership, communication, analytical, and decision-making skills.
Candidates must hold an active adjuster license or be willing and able to obtain and maintain all required state licenses.
The company will support the licensing process, including cost, training and compliance with ongoing continuing education requirements.
Candidates are expected to participate independently in interviews.
Unauthorized recording, transcription, AI note-taking, or AI interview assistance tools may not be used during interviews without prior approval.

Skills

Workers’ Compensation claims
Claims leadership
Team development
Complex claims oversight
Quality, service, compliance, and financial performance
Compensability
Medical management
Litigation
Reserving
Medicare compliance
Settlement
Recovery
Operational performance monitoring
Financial results analysis
Stakeholder partnership
Talent development
Operational consistency
Technology utilization
Analytics
Continuous improvement
Leadership
Communication
Analytical skills
Decision-making skills

Location

Scottsdale, AZ
New York, NY
Parsippany, NJ
Conshohocken, PA
Philadelphia, PA
Wilkes‑Barre, PA

Work Type

Hybrid schedule: 2 days remote / 3 in-office

Experience Level

Director level
10+ years of Workers’ Compensation claims experience
5+ years of progressive people-leadership experience

Education Level

Bachelor’s degree or equivalent combination of education and experience
Advanced degree or professional designation preferred

Salary/Compensations

$115,000 - $150,000 +bonus

Benefits

Competitive pay
Generous PTO
Medical, dental & vision starting day one

About the Company

Good Things Start Here.
Good things are happening at Berkshire Hathaway GUARD Insurance Companies—an A+ (Superior) rated, nationwide Property & Casualty insurer backed by Berkshire Hathaway.
With supportive leadership, collaborative teams, and opportunities to grow, GUARD is a place where people build meaningful, long‑term careers.
Good Things You Can Count On.

Equal Opportunity

Berkshire Hathaway GUARD is committed to a fair and consistent hiring process.