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About the Role
Business Consultants are responsible for an assigned portfolio of Franchisees, collaborating to set and achieve goals for network sales, profits, and growth. The role focuses on coaching Franchise organizations to ensure consistent brand experience, same-store comp growth, and preparation for unit expansion.
Responsibilities
- Achieve operations and business performance goals for the portfolio of Franchisees.
- Facilitate Annual Planning and Franchise Business Review processes to assess performance and align on future goals.
- Align priority areas with Franchisees to drive business in sales, profitability, and network growth, while delivering a safe and consistent brand experience.
- Develop plans to coach Franchisees through regular check-ins to ensure follow-through on commitments.
- Track and review data and analytics to guide Franchisee actions toward their goals, commitments, and plans.
- Interpret data to provide coaching and recommendations on priorities for Franchisees.
- Follow up on Franchisee commitments and monitor data to check progress.
- Support Franchisees in understanding processes for remodeling and building new restaurants.
- Align with the construction team and Franchisees, monitor milestones, and hold Franchisees accountable for facility specifications.
- Provide support during remodel and new store openings.
- Facilitate communications between Franchisees and cross-functional partners.
- Participate with the Field Marketing Team on operational initiatives and new marketing product rollouts.
- Monitor and support the execution of local, DMA, and regional marketing plans.
- Perform restaurant evaluations as needed.
- Partner with the Field Training Team to coordinate training support.
- Ensure effective use of G&A expenses within parameters.
- Complete all administrative functions and requirements in a timely manner.
Requirements
- Must live in Buffalo, New York.
- 5 years in supervisory management or district level multi-unit operations.
- Prior leadership experience.
- Must be willing to travel to consult with portfolio of franchisees.
Skills
- Good oral and written communication and interpersonal skills.
- Excellent organizational skills – able to effectively manage time, plan, and work independently with minimal supervision.
- Able to build credibility and trusting relationships with internal and external stakeholders.
- Able to develop and execute plans to drive results.
- Able to use data to inform decisions.
- Able to bring people together to solve problems.
- Resourceful and highly adaptable to changes in direction.
- Curious with a desire for continuous learning.
- Thorough understanding and knowledge of restaurant operations.
- Sound business and financial acumen.
- Skilled at consultation and strategic coaching.
- Compliance orientation.
- Big-picture orientation.
- Innovation and creativity.
Location
- Buffalo, New York
Work Type
- Full-time
- Travel
Experience Level
- 5 years in supervisory management or district level multi-unit operations
- Prior leadership experience
Education Level
- High School or GED
- 4 Year / Bachelor’s Degree
Salary/Compensations
- $94,645.80 - $140,216 per year
About the Company
- Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide.
- We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company.
- We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table.
- We know that food is much more than a staple—it’s an experience.
- At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.