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About the Role

The Technical Platform Analyst, Enablement Systems will manage the technology infrastructure for governed content, workflow guidance, and AI-assisted enablement for Okta’s global sales organization. You will be the day-to-day administrator for the revenue enablement stack, supporting content and platform health, and owning the maintenance, governance, and optimization of core content and learning technology. Collaboration with knowledge management, content strategy, learning design, and revenue operations is key to ensuring scalable, discoverable, AI-ready platforms integrated into sellers' daily workflows.

Responsibilities

Execute end-to-end technical platform management, seamless taxonomy, user permissioning, system health and critical integrations (Salesforce, Gong, Snowflake, etc.) without disrupting field operations.
Enforce governed content architecture, metadata standards, versioning control, and ownership structures within enablement tools.
Monitor and configure search algorithms, AI prompt workflows, and content delivery mechanisms within enablement platforms.
Monitor, analyze, and report on platform health, content reuse, search queries, and adoption metrics.
Collaborate with Global Enablement, GTM Ops, Sales Leadership, Product Marketing, IT, and other content owners to troubleshoot system friction, refine intake workflows, and translate business needs into technical functionality.
Maintain the metadata, structure, and permissions that allow AI assistants, agents, and search to retrieve accurate, current, and appropriately scoped content.
Monitor the quality of AI-generated answers and outputs.
Test new AI capabilities and integrations (e.g., MCP connections, AI assistants, generated content and role-play features), document findings, and recommend enablement and rollout approaches.

Requirements

3–5+ years of experience in enablement technology administration, revenue operations, or sales technology management.
Hands-on administrative expertise with revenue enablement content or learning platforms.
Experience supporting large scale platform migration, taxonomy structures, and metadata tagging protocols.
Understand knowledge management architectures and content lifecycle governance.
Competency in leveraging platform analytics and usage data to identify content gaps, measure adoption, and optimize system performance.
Thrive in fast-paced environments, navigating change with agility, self-motivation, choosing ambition over comfort, and consistently raising your own bar.
Strong interpersonal and problem-solving skills with a proven ability to work collaboratively across cross-functional teams with competing priorities.
Strong service orientation with experience troubleshooting technical issues, resolving platform friction, and supporting Sales, Partners, or Customer Success users with patience and urgency.
Working knowledge of how AI-native enablement tools ingest, index, and retrieve governed content, and of how content quality, metadata, and permissions affect AI output accuracy.
Hands-on experience with AI assistants, prompt-based workflows, or MCP-style integrations.
Familiarity with AI role-play or coaching tools.
Experience with AI content governance, including review, accuracy, and appropriate-use controls.

Skills

Platform Administration
Content Governance
Search Optimization
AI Prompt Workflows
Platform Analytics
Reporting
Cross-functional Collaboration
Technical Support
AI Features and Integrations

Location

San Francisco Bay Area
Bellevue
Chicago

Work Type

Hybrid

Experience Level

3-5+ years

Salary/Compensations

$117,000—$160,600 USD (San Francisco Bay Area)
$104,000—$143,000 USD (California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington)

Benefits

Health insurance
Dental insurance
Vision insurance
401(k)
Flexible spending account
Paid leave (including PTO and parental leave)

About the Company

Secure Every Identity, from AI to Human. Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.
Supporting Your Well-Being
Driving Social Impact
Developing Talent and Fostering Connection + Community
We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

Equal Opportunity

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.
Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.