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About the Role
This role supports the daily operations of the Clinical Laboratory, ensuring compliance with regulatory bodies. Responsibilities include sample accessioning, batching, report creation, tracking patient consent, and sending final reports for billing. The role also manages the electronic equipment scheduling system, records, laboratory maintenance, equipment calibration, and reagent/consumable inventory.
Responsibilities
- Client Services duties including sample check-in, resolution of discrepancies/missing information, accessioning and batching, report send-out, and addressing client questions
- Equipment management including ensuring proper equipment maintenance per manufacturers, schedule planned maintenance with vendors, and schedule or perform validations as needed
- Monitors inventory levels of laboratory reagents, kits, controls, and consumable supplies; performs periodic inventory audits; initiates purchase requests; receives and verifies shipments; and maintains inventory records in accordance with laboratory quality requirements
- Collects and processes payment for self-pay lab testing; works with Accounts Receivable to ensure timely monthly invoicing
- Management of records for clinical reports and equipment records
- Assist with CLIA, CAP, and New York State regulatory activities
- Identify potential areas for improvement and establish methods for improvement
- Other duties as assigned
Requirements
- High school diploma or GED required.
- Associate’s or Bachelor’s degree preferred, ideally in a chemical science, biological science, or business administration discipline.
- 0-2 years of previous experience in patient intake, clinical customer service, or a laboratory setting preferred.
- Experience working in a regulated clinical environment preferred.
- Familiarity with CAP, CLIA, NYS, and GCP regulations preferred.
- Proficiency with Microsoft Office applications and database management systems.
Skills
- Highly organized and detailed
- Minimal documentation errors
- Strong interpersonal, written, and oral communication skills
- Proven problem-solving abilities
- Strong customer service orientation
- Experience working in a team-oriented, collaborative environment
- Laboratory training
- Follow directions and instructions accurately
Location
- United States
Work Type
- Full-time
Experience Level
- 0-2 years
Education Level
- High school diploma or GED
- Associate's degree preferred
- Bachelor's degree preferred
Salary/Compensations
- $22.00 - $30.25
Benefits
- Competitive insurance benefits starting on day one: medical, dental, vision, life, short-term disability, long-term disability, pet, and legal and ID shield.
- 401k plans
- Employee stock purchase plan (ESPP)
- Health Saving Account (HSA)
- Flexible Spending Account (FSA)
- Dependent Care FSA
- Mentorship
- Promotional opportunities
- Training and development
- Tuition reimbursement
- Internship programs
- Employee resource groups
- Volunteer paid time off
- Employee events
- Charity drives
- Accrued leave policy with paid holidays, paid time off, and paid parental leave.
About the Company
- Bio-Techne enables cutting-edge research in Life Sciences and Clinical Diagnostics.
- Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide.
- We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table.
Equal Opportunity
- Bio-Techne is an E-Verify Employer in the United States.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
- Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property.
- This position requires work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States (e.g., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant work status).
- If you require a reasonable accommodation to complete an application, participate in an interview, or take part in any other stage of the recruitment process, please contact hr@bio-techne.com for assistance.