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About the Role
Sephora Employee Relations (ER) is committed to creating a workplace where employees feel respected, supported, and empowered to do their best work. The ER Team plays a vital role in building strong connections between our people and the organization, while driving strategies that shape a positive and productive culture. This role requires staying current on employment laws and best practices to ensure integrity and compliance in all processes.
Responsibilities
- Partner strategically with leaders, HR, and executive leadership to resolve workplace concerns and drive enterprise-wide initiatives that strengthen culture and performance.
- Develop and maintain policies that promote compliance and reflect our values, ensuring consistency across the organization.
- Advise and coach leaders on effective people strategies that support organizational success and foster high-performing teams.
- Conduct investigations and manage complex issues with integrity, confidentiality, and care, mitigating risk and protecting our brand.
- Champion employee experience and engagement, leveraging insights and data analytics to inform strategic initiatives that enhance retention, productivity, and overall business outcomes.
- Conduct confidential investigations into workplace complaints and potential policy violations.
- Provide expert counsel and recommend appropriate actions.
- Analyze trends and collaborate with stakeholders to address recurring issues and improve processes.
- Deliver training and guidance to managers and employees on policy compliance and ER best practices.
- Contribute to internal initiatives and projects as needed.
Requirements
- Experience in dedicated ER role(s); additional HR experience a plus — 4+ years
- Leading Workplace Investigations (Employment / Title VII) — 4+ years
- Conduct and Performance Management — 3+ years
Skills
- Strong Written and Verbal Communication
- Problem-solving, mediation, and conflict resolution
- Interpersonal Relationship Building
Location
- Remote
- Atlanta
- Miami
- Orlando
Work Type
- Full Time
- Regular
- Remote
- Travel up to 20%
Experience Level
- 4+ years
- 3+ years
Education Level
- Bachelor’s Degree
Salary/Compensations
- $113,900.00 - $127,300.00
Benefits
- Medical, dental, and vision coverage
- Disability and life insurance
- Competitive 401k with 4% match
- FSA and HSA programs
- Student Debt Retirement plan
- PTO, flexibility, protected leave
- Training, development, and tuition reimbursement
- 30% discount on all merchandise/services
- Opportunities for free product or “gratis”
- Flash sale discounts on LVMH brand products
- Free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse
- Volunteer and donation matching
About the Company
- At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively.
- It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day.
- Together, we belong to something beautiful.
Equal Opportunity
- Sephora values a diverse and inclusive workplace and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category.
- Sephora is committed to providing reasonable accommodation ta applicants with disabilities or other medical conditions.
- Sephora will consider all qualified applicants, including those with arrest and conviction records in a manner consistent with the requirements of all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.