Employment Consultant (2026-404-CP) at WoodGreen Community Services | CA | Rezi

Employment Consultant (2026-404-CP) at WoodGreen Community Services

Employment Consultant (2026-404-CP)

WoodGreen Community Services · CA

1 weeks ago

Employment Consultant (2026-404-CP)

WoodGreen Community Services · CA

11 days ago
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About the Role

Integrated Employment Services at WoodGreen aims to improve communities, families, and individual lives through effective access to employment. This role supports high-need jobseekers in obtaining quality, sustainable employment within a fast-paced, high-volume environment. The team is supported by managers, training, and resources to achieve the best client experience and outcomes.

Responsibilities

  • Build rapport and provide emotional support to clients, fostering trust and belief in their success.
  • Ensure clients understand the Integrated Employment Services approach and the value of retention support.
  • Create equity in service delivery, striving for inclusion and equitable outcomes for all jobseekers.
  • Manage a caseload of jobseekers, moving them toward employment with pace and urgency through effective time management, appointment planning, and client assignments.
  • Maintain accountability for monthly individual intake and employed targets.
  • Participate in training and coaching, using supervisor feedback for constructive learning.
  • Administer the Province of Ontario’s Common Assessment Tool and intake clients into the program.
  • Guide clients toward employment through individualized appointments and group activities, following program guidelines and standard operating procedures.
  • Demonstrate excellent customer service in client activities, including developing action plans, needs assessments, goal setting, resume and cover letter development, interview preparation, online job searching, and working on personal presentation.
  • Engage with employers on behalf of clients to confirm positions, understand needs, advocate, and set interviews.
  • Remove temporary barriers to employment by referring clients to needed services and arranging financial supports.
  • Support clients using onsite computers for labor market research, resume development, job searching, and interview practice, including basic digital literacy training.
  • Complete all documentation and data entry promptly per WoodGreen standard operating procedures.
  • Collaborate with Job Developers and Retention Specialists for effective case management and positive outcomes.
  • Develop and/or facilitate existing materials for group activities or workshops, both in-person and online.
  • Provide customer service support at the front desk, engage in outreach activities, and perform other duties as needed to support site operations.

Requirements

  • Degree or diploma in Social Work, Social Services Workers, or a related field.
  • Experience and/or training in career counselling (e.g., needs assessment, job search, job development, job retention).
  • Experience in leading group workshops or activities.
  • Knowledge of labor market trends, especially related to employment of vulnerable populations.
  • Knowledge of pre-employment support methods and re-training opportunities.
  • Ability to meet potential requirement to occasionally work evenings and weekends.
  • Ability to report to work at various WoodGreen locations throughout Toronto.

Skills

  • Knowledge and/or connections with community resources and supports.
  • Highly ethical, compassionate, and purpose-driven with a desire to support client success.
  • Energy and enthusiasm to meet new people and learn about their needs.
  • Oriented toward coaching and facilitating others.
  • Strong sense of personal accountability for achieving individual targets.
  • Patience, compassion, and sensitivity to deal with different cultures and abilities.
  • Understanding of and ability to communicate principles and practice of diversity and anti-racism.
  • Excellent interpersonal skills.
  • Excellent verbal and written communication skills.
  • Excellent organization and time management skills.
  • Strong attention to detail.
  • Strong computer literacy, including Microsoft Office suite and database applications.
  • Proficiency in online learning, online job search, online research, building an online presence, and online networking.

Location

  • 815 Danforth Avenue, Toronto, ON
  • Remote (1 remote work day every 2 weeks)
  • Various WoodGreen locations throughout Toronto

Work Type

  • Contract Hourly
  • Hybrid

Experience Level

  • Experience in leading group workshops or activities
  • Experience and/or training in career counselling

Education Level

  • Degree or diploma in Social Work, Social Services Workers or related field

Salary/Compensations

  • G: $31.85/hour

About the Company

  • WoodGreen is committed to improving communities, families, and individual lives through effective access to employment.
  • The Integrated Employment Services team works at local centres or other sites in the City of Toronto.
  • The organization aims to have the best jobseeker client experience and outcomes available in Canada.

Equal Opportunity

  • WoodGreen is an equal opportunity employer.
  • We are committed to providing an inclusive and barrier-free selection process and work environment.
  • Accommodation measures required for the selection process will be addressed confidentially.
  • This public job posting uses AI-powered tools to screen, assess, or select applicants.