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About the Role

As an integral member of the Tim Hortons Company Operations team, the District Manager oversees five to six restaurants and is directly responsible for the Profit Loss (PL) of restaurants in their span of control. This position will lead a restaurant management team responsible for meeting operational and organizational objectives while adhering to brand standards. You will have a unique opportunity to work closely with the corporate office to provide support and feedback around improvement for all aspects of the business (Operations, Marketing, Finance, Technology).

Responsibilities

Manage and lead a restaurant management team to maintain a high level of guest satisfaction by facilitating safe, clean, high quality restaurant operations.
Create operational plans to support the execution of company initiatives to achieve operational excellence and adhere to brand standards.
Consistently review and respond to guest feedback to address concerns and maintain a strong presence in the local community.
Build a team of high performing team members through proactive recruitment, hiring great talent, and ensuring compliance around training programs.
Be responsible for all people-related decisions, including performance assessments, providing coaching plans, and developing restaurant managers through performance management tools.
Recognize and reinforce individual and team accomplishments through existing tools and by finding new and effective methods of employee and restaurant recognition.
Manage restaurant profitability by improving sales, maintaining accurate cash counts, managing controllable costs, and executing plans to improve food cost and labor efficiency.
Conduct restaurant audits to review business performance and store environment to identify opportunities for improvement; provide coaching to store management to take action and achieve business goals.
Ensure adherence to wage and hour guidelines for all restaurant employees, especially minors.
Support corporate initiatives through restaurant pilots and feedback programs to optimize brand standards and restaurant performance.
Conduct weekly meetings with RGMs to review results, communicate changes, and lead on how to improve.

Requirements

Strong business leader that can drive specific behaviors by leading by example.
Proven coaching and training experience.
Ability to manage the overall operations and profitability of multiple stores.
Display excellent project management, organizational, and scheduling skills.
Manages own time to meet objectives and coordinates others' time and activities.
PL and management experience.
Strong verbal and written communication skills.
Flexible schedule and ability to travel regularly to assigned restaurants.
Open availability.
Must have valid driver's license.
Excellent follow up and communications skills.

Skills

Business leadership
Coaching
Training
Multi-unit operations management
Profitability management
Project management
Organizational skills
Scheduling
Time management
Verbal communication
Written communication
Follow-up

Location

Company Operations

Work Type

Full-time

Experience Level

2-4 years of restaurant management or multi-unit experience

Education Level

Bachelor’s degree preferred

Salary/Compensations

Base salary range of $80,000 - $90,000
Eligible to participate in the Company’s annual discretionary bonus plan
May also be eligible for additional compensation in the form of equity grants

Benefits

Health benefits (medical, dental, vision and life insurance) offered upon hire date
Fertility benefits
401(k) plan with Company match available after the first year of service
Time-off programs (PTO, sick leave, Company-observed holidays, and parental leave)
Short-term and long-term disability insurance
Telemedicine & mental wellness support
Professional development, offering various learning and development courses
Comprehensive global paid parental leave program
Free telemedicine and mental wellness support

About the Company

Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $49 billion in annual system-wide sales and over 33,000 restaurants in more than 120 countries and territories.
RBI owns four of the world's prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®.
These independently operated brands have been serving their respective guests, franchisees and communities for decades.
Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.
RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support.
Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.

Equal Opportunity

Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations.
RBI's policy applies to all terms and conditions of employment.
Accommodation is available for applicants with disabilities upon request.