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About the Role

As our Global IT Executive Director, Global Technology and Design, you will define and lead BCG’s global Enterprise Architecture, Data strategy, and User Experience Design teams. This is a pivotal role that sits at the center of business growth and innovation at BCG. You will play a critical role in aligning IT and data and user experience with business objectives, ensuring the technology which underpins our organization is optimized for today and our future.

Responsibilities

Define and lead the definition and implementation of how technology is used to optimally deliver business outcomes with an AI First and Experience mindset across all teams underpinned by the Enterprise Architecture and Design teams.
Articulate a clear, forward-looking vision for architecture, experience and data, aligning capabilities with BCG’s strategic goals.
Lead the Architecture team to set the IT architecture and Tech Strategy across all layers.
Lead the Design COE including Research, Product Design & Service Design to optimize outcomes across journeys and experiences.
Collaborate across all product and platform teams to deliver the target architecture and experiences.
Champion architectural and design principles and best practices to ensure interoperability, compliance, and operational resilience, with a focus on Secure Trust, reliability, and FinOps.
Drive innovation through cultural change, market scanning, research, experimentation and POCs.
Implement governance to ensure alignment and standardization across all technology layers and standards.
Lead platform-wide initiatives that advance security, reliability, and financial efficiency (e.g., proactive cost optimization, robust monitoring systems, incident response improvements).
Ensure adherence to Secure Trust principles, including rigorous authentication, authorization, and secrets management protocols.
Translate business goals into architectural and design outcomes by driving improvements in experience, scalability, reliability, and security while managing costs.
Oversee the delivery of cross-layer initiatives, ensuring interdependencies are effectively managed and objectives are met on time.
Establish and monitor key performance indicators (KPIs) (e.g., uptime, cost efficiency, security compliance) to measure performance and identify opportunities for continuous improvement.
Optimize financial operations (FinOps) by implementing proactive cost monitoring and efficiency measures, ensuring sustainable investments in technology.
Proactively engage with senior stakeholders across BCGX, Core, and the broader organization, ensuring alignment of IT architecture priorities with business needs.
Collaborate closely with BCG’s C-Suite, including CIO, CFO, and MDPs, to align enterprise IT strategy with business objectives and communicate progress effectively.
Act as the key advocate for IT architecture and data strategy, fostering trust and alignment with stakeholders at all levels, from executive leadership to operational teams.
Cultivate partnerships with external vendors, negotiating contracts and ensuring alignment with IT architecture standards for quality, security, and performance.
Provide mentorship and professional development opportunities, ensuring the WWIT Technology team stays at the forefront of industry trends and practices.
Champion security as a foundational pillar, ensuring every layer adheres to Secure Trust principles, including zero-trust networking, data encryption, and robust incident response protocols.
Lead initiatives to improve reliability, such as implementing advanced observability tools (e.g., AI-driven monitoring, predictive analytics) and enhancing disaster recovery plans.
Embed operational excellence into enterprise architecture through automation, proactive capacity planning, and adherence to industry best practices (e.g., Well-Architected Framework).
Reimagine how we measure performance metrics and user feedback to identify opportunities for innovation and improvement.
Partner with Information Security and Risk Management teams to conduct regular evaluations and ensure compliance with industry regulations and internal policies.

Requirements

15+ years of technical experience, including 5+ years in a strategic leadership role managing enterprise IT architecture.
Familiarity with governance frameworks, zero-trust principles, and DevOps methodologies.
Commitment to continuous learning, staying ahead of technology trends.

Skills

Enterprise Architecture
Data strategy
User Experience Design
GenAI
security
reliability
FinOps
cloud infrastructure
governance frameworks
zero-trust principles
DevOps methodologies

Location

Boston, MA

Work Type

Hybrid
Onsite

Experience Level

15+ years of technical experience
5+ years in a strategic leadership role managing enterprise IT architecture

Education Level

Bachelor’s degree required
Master’s degree strongly preferred

About the Company

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities.
BCG was the pioneer in business strategy when it was founded in 1963.
Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities.
Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change.
BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose.
We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

Equal Opportunity

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E - Verify Employer.