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About the Role
The ERP Manager plays a critical role in leading the strategy, governance, optimization, and support of ERP for higher education customers. This role is responsible for managing ERP initiatives, leading a team of analysts and technical resources, and ensuring enterprise applications effectively support customer business objectives. You’ll partner closely with college leaders, IT teams, vendors, and executive stakeholders to deliver scalable, secure, and efficient ERP solutions. Your leadership will directly influence operational performance, process standardization, system adoption, and the long-term technology roadmap.
Responsibilities
- Develop and execute the ERP application strategy aligned with campus goals and business priorities.
- Lead ERP transformation, enhancement, and optimization initiatives from planning through implementation and ongoing support.
- Establish application governance frameworks, standards, and best practices.
- Partner with executive leadership and business stakeholders to identify opportunities for process improvement and technology innovation.
- Develop and manage the ERP roadmap, ensuring alignment with organizational growth and strategic objectives.
- Lead, mentor, and develop a team of ERP analysts and technical resources.
- Establish team goals, performance expectations, and professional development plans.
- Foster a culture of collaboration, accountability, continuous learning, and operational excellence.
- Allocate resources and prioritize work to ensure effective support of business-critical initiatives and operational needs.
- Provide guidance on complex functional and technical challenges.
- Oversee the administration, support, maintenance, and optimization of ERP platforms and integrated business applications.
- Ensure system reliability, availability, security, and performance across the application landscape.
- Direct testing, release management, change management, and deployment activities.
- Manage application upgrades, patches, integrations, and system enhancements.
- Monitor system health, user adoption, and operational metrics to drive continuous improvement.
- Collaborate with business leaders to understand operational challenges and identify ERP solutions that improve efficiency and effectiveness.
- Lead requirements gathering, process analysis, and solution design efforts.
- Champion business process standardization and automation initiatives across departments.
- Ensure alignment between business needs, system capabilities, and long-term technology strategy.
- Drive organizational change management and user adoption efforts for ERP initiatives.
Requirements
- Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field preferred.
- 8+ years of progressive ERP systems experience, including leadership responsibilities.
- 3+ years of people management experience leading technical or business systems teams in higher education.
- Demonstrated experience leading enterprise ERP implementations, upgrades, and business transformation initiatives.
- Strong understanding of ERP platforms, integrations, reporting, workflow automation, and business processes commonly used in higher education.
- Experience leading teams that administer the most popular SIS or ERPs in higher education such as Ellucian Banner, Ellucian Colleague, and Jenzabar
- Experience managing complex cross-functional projects and organizational change initiatives.
- Knowledge of governance, compliance, security, and risk management practices related to enterprise applications.
- Proven ability to influence stakeholders and build strong partnerships across all levels of the organization.
- Experience managing vendors, contracts, budgets, and third-party service providers.
- Strong analytical, problem-solving, decision-making, and organizational skills.
- Excellent written, verbal, presentation, and executive communication skills.
- Ability to balance strategic planning with hands-on operational leadership.
Skills
- ERP systems
- People management
- Enterprise ERP implementations
- ERP upgrades
- Business transformation initiatives
- ERP platforms
- Integrations
- Reporting
- Workflow automation
- Higher education business processes
- Ellucian Banner
- Ellucian Colleague
- Jenzabar
- Cross-functional project management
- Organizational change management
- Governance
- Compliance
- Security
- Risk management
- Vendor management
- Contract management
- Budget management
- Third-party service provider management
- Analytical skills
- Problem-solving skills
- Decision-making skills
- Organizational skills
- Written communication skills
- Verbal communication skills
- Presentation skills
- Executive communication skills
- Strategic planning
- Operational leadership
Location
- Remote in US
Work Type
- Remote
- Full-time
Experience Level
- 8+ years of progressive ERP systems experience
- 3+ years of people management experience
Education Level
- Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field preferred.
Salary/Compensations
- $120,000- $140,000
Benefits
- Annual bonus
- Learning Development Opportunities
- Flexible working opportunities
- Competitive benefit packages
- Paid Parental Leave
- Vacation starting at 15 days and increasing with length of service
- 10 days paid sick leave
- 4 days off each year to volunteer
About the Company
- At Boldyn Networks, we're reimagining the future of interconnectivity. Our network solutions are solving some of tomorrow’s greatest challenges. We are one team across the globe—always listening, learning, and challenging each other to be our best. Here, you can change lives today and create a better tomorrow.
- We’re large enough to deliver and maintain large-scale operations, yet agile enough to empower your growth. You’ll work on meaningful projects, collaborate with talented colleagues, and develop new skills along the way.
Equal Opportunity
- We celebrate diversity in all its forms. Our backgrounds, perspectives, and experiences make us stronger. We welcome applications from all individuals regardless of race, age, gender, background, or religion. Together, we’ll solve customer challenges in the smartest ways possible.