Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
Tailor your resume to this In Room Dining Attendant - PM Shifts role.
Rezi rewrites your resume against Sage Hospitality's job description. Free.
Tailor your resume to this In Room Dining Attendant - PM Shifts role.
Rezi rewrites your resume against Sage Hospitality's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the In Room Dining Attendant - PM Shifts posting at Sage Hospitality — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the In Room Dining Attendant - PM Shifts posting at Sage Hospitality — free, in seconds.
About the Role
Responsible for the set-up, delivery, and retrieval of food and beverage orders to guest rooms and hospitality suites, ensuring quality service, guest satisfaction, and achievement of company standards.
Responsibilities
- Set-up and deliver all food and beverage orders in accordance with established guidelines, procedures, and policies.
- Conduct floor sweeps and retrieve all food and beverage trays to maintain sanitation guidelines.
- Set-up and deliver all VIP amenities.
- Service all hospitality suites in accordance with BEO and established policy and procedures.
- Complete all shift sidework as outlined in the hotel's operating policies and procedures.
- Respond to customer needs, issues, comments, and problems to ensure a quality experience and enhance future sales.
- Report all communications to immediate shift supervisor.
- Perform all cash handling responsibilities in accordance with company policies and procedures.
Requirements
- High school education or equivalent.
- Previous experience in a similar position of 3 months or longer.
- Must have basic knowledge of customer service principles, the food server function, and restaurant and kitchen operations.
- Must know standard cash-handling procedures.
- Must be fluent in oral and written English.
- Must have vision ability to clearly see detailed guest checks, computer printouts, written instructions, and to observe the entire restaurant in dimly lit conditions.
- Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.
- Lifting, pushing, pulling, and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time.
- Balancing, stooping, kneeling, crouching, crawling, reaching, handling, and fingering throughout the shift.
- Mobility - full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift.
- Continuous standing during preparation, during service hours, or during expediting.
- Must have moderate hearing to hear customers, supervisors, and communicate with other staff.
- Must have excellent vision to see that product is prepared appropriately.
- Must have moderate comprehension and literacy to read, use records, and understand all special requests.
- Must have the ability to perform multiple tasks at one time.
- Must be able to follow verbal and written instruction.
- Must be able to communicate both verbally and in writing.
- Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.
- Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
- Physically strenuous - prolonged standing, walking, lifting, and carrying throughout the entire shift in an indoor environment.
Skills
- Customer service principles
- Food server function
- Restaurant operations
- Kitchen operations
- Cash handling procedures
- Oral and written English fluency
- Vision
- Manual coordination
- Balancing
- Stooping
- Kneeling
- Crouching
- Crawling
- Reaching
- Handling
- Fingering
- Mobility
- Standing
- Hearing
- Comprehension
- Literacy
- Multitasking
- Following verbal and written instructions
- Verbal communication
- Written communication
- Organization
- Attention to detail
- Tact and understanding
Location
- Austin, Texas
Work Type
- PM shift
- Full-time
Experience Level
- 3 months or longer
Education Level
- High school education or equivalent
About the Company
- Sage Hospitality Group is set to hire a PM shift In Room Dining Attendant at Hotel Van Zandt in Austin, Texas!
- Located in the Rainey Street District, Hotel Van Zandt features 319 guest rooms and more than 25,000 square feet of meeting space.
- You can enjoy live music at our featured restaurant onsite, Geraldine’s, host pool parties, or check out one of the many pop-up events.
- Join us here to make a difference!
- As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do.
- We believe in enriching lives one experience at a time.
- More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work.
- By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.
- We are looking for independent thinkers.
- Those who harness their entrepreneurial spirit so that it breaks preconceived notions.
- We’re not afraid to forge our own path.
- After all, it’s what industry leaders do.
- That’s why we welcome risk takers and creative spirits alike.
- No matter your daily role, Sage recognizes that your success is about more than the work you do—it’s really about who you are, which is why we invest in your personal and professional growth.
- We hope you consider joining us!