Sales Associate - Soho at Richemont | NY, US | Rezi

Sales Associate - Soho at Richemont

Sales Associate - Soho

Richemont · NY, US

1 weeks ago

Sales Associate - Soho

Richemont · NY, US

11 days ago
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About the Role

As an Ambassador of the Maison, you will achieve and exceed sales targets, proactively develop your client portfolio, and ensure a unique client experience. You will also actively participate in the daily operations of the boutique.

Responsibilities

  • Consistently achieve and/or exceed the monthly sales target.
  • Ensure each client receives outstanding and exceptional customer service.
  • Adapt approach according to client needs and motivations.
  • Negotiate and handle objections with ease.
  • Assist and support after sales clients in accordance with Maison values.
  • Cultivate new and existing client relationships through exceptional service and CRM initiatives.
  • Capture client data for follow-up and relationship building.
  • Resolve client issues/concerns and escalate as needed.
  • Support and participate in in-store and offsite events and networking.
  • Comply with all security and operational policies and procedures.
  • Assist with daily set-up and breakdown of the boutique.
  • Assist in the merchandising and daily maintenance of displays and back-stock.
  • Participate in daily and annual inventories and cycle counts.
  • Assist with special projects, as needed.

Requirements

  • Must be able to work Saturday and Sunday consistently in addition to one weekday.
  • Must be available to work retail hours including weekends and to travel for trainings, client events, conferences.

Skills

  • Ability to work in a fast-paced retail store environment
  • Computer and internet Savvy
  • MS Office experience required
  • SAP knowledge preferred
  • Additional language skills are a plus
  • General knowledge of timepiece movements are preferred
  • Excellent interpersonal and communication skills
  • Strong understanding of Customer Service needs and Customer priorities
  • Strong attention to detail
  • Ability to handle multiple tasks simultaneously and with precision
  • Self-Starter with Team-Player approach

Location

  • Onsite

Work Type

  • Full-time

Experience Level

  • 2 to 5 years of previous experience in luxury retail.

Education Level

  • College degree preferred

Salary/Compensations

  • $25.00-$29.00 per hour + Commission

About the Company

  • The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity.

Equal Opportunity

  • Accommodations will be made for applicants with disabilities during the recruitment process in accordance with applicable laws. Please contact us to request accommodation.