Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Product Manager - (Logistics, Service Automations) role.
Rezi rewrites your resume against Delivery Hero's job description. Free.
Tailor your resume to this Product Manager - (Logistics, Service Automations) role.
Rezi rewrites your resume against Delivery Hero's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Product Manager - (Logistics, Service Automations) posting at Delivery Hero — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Product Manager - (Logistics, Service Automations) posting at Delivery Hero — free, in seconds.
About the Role
We are seeking a Product Manager to join our Logistics Service team, focusing on increasing loyalty through amazing service experiences. You will develop high-impact products that shape the future service experiences for millions of customers, riders, and vendors across Delivery Hero’s 65+ markets. Your goal is to build user-friendly automations to help AI Agents resolve issues efficiently.
Responsibilities
- Own critical automations within our support journey, including automations and image validation validators.
- Enable high-performing, autonomous AI Agents with your products.
- Balance user experience with protection of the business, aiming to make service effortless while preventing exploitation.
- Drive product and business metrics, owning and improving squad KPIs like automation rate, cost savings, and fraud prevention.
- Balance new features with technical health, prioritizing the roadmap to improve user experience and maintain system reliability.
- Collaborate with AI Agent squads to drive deeper, seamless integration of AI capabilities into the user flow.
- Align and influence multiple stakeholders across the organization without direct authority.
Requirements
- 4+ years of product management experience in a cross-functional setup with a proven history of delivering results.
- Strong problem-solving skills; ability to independently identify friction points and execute solutions with designers and engineers.
- Mastery of work prioritization, with a strong grasp of technical trade-offs and opportunity costs.
- Data-driven mindset; reliance on data for decision-making and accountability for driving user, product, and business metrics.
- Track record of measurably improving key metrics for existing products and successfully launching innovative new ones.
- Exceptional interpersonal skills with strong written and verbal communication to influence partners effectively.
- Fluent in English.
Skills
- Product Management
- Problem-solving
- Prioritization
- Data Analysis
- Interpersonal Communication
- SQL
- BigQuery
- Firebase/Google Analytics
- Data Studio
Location
- Berlin, Germany
Work Type
- Hybrid
Experience Level
- 4+ years
Education Level
- Background in Computer Science, Mathematics, Engineering, Business Management, or Economics.
Benefits
- 27 days holiday with an extra day on 2nd and 3rd year of service
- 1.000 € Educational Budget
- Language Courses
- Parental Support
- Access to Udemy Business platform
- Health Checkups
- Meditation & Gym
- Employee Share Purchase Plan
- Sabbatical Bank
- Public Transportation Ticket Discount
- Life & Accident Insurance
- Corporate Pension Plan
- Digital Meal Vouchers
- Food Vouchers
- Relocation support for moving to Berlin
About the Company
- As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door.
- We operate in around 65 countries worldwide, powered by tech, designed by people.
- As one of Europe’s largest tech platforms, headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
- We push hard, learn quickly and stay human along the way.
- It’s this wonderful mix of high performance and real community that makes Delivery Hero a place where ambition and belonging grow side by side.
- If you’re curious, collaborative and ready to dive deep into meaningful work, you’ll fit right in.
Equal Opportunity
- We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience.
- Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you.
- We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just let us know with an email to our Inclusion Officer at [email protected].
- You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.