Medical Respite Program Coordinator/ Case Manager at Mercy Haven | Bay Shore, NY, US | Rezi

Medical Respite Program Coordinator/ Case Manager at Mercy Haven

Medical Respite Program Coordinator/ Case Manager

Mercy Haven · Bay Shore, NY, US

1 weeks ago

Medical Respite Program Coordinator/ Case Manager

Mercy Haven · Bay Shore, NY, US

11 days ago
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About the Role

Mercy Haven is opening Long Island's first Medical Respite Program in Bay Shore, a 10-bed facility providing short-term recuperative care for individuals experiencing homelessness recovering from surgery. This role offers an opportunity to help people heal with dignity in a safe, supportive environment.

Responsibilities

  • Conduct comprehensive client intake assessments, eligibility screening, and triage.
  • Develop, implement, and monitor individualized care plans.
  • Provide ongoing case management for medical, behavioral health, social, and housing needs.
  • Coordinate and monitor access to medical care, including appointments and transportation.
  • Support clients in obtaining identification, benefits, and other essential resources.
  • Maintain accurate and compliant client documentation.
  • Facilitate discharge planning and ensure warm hand-offs to community resources.
  • Adhere to Mercy Haven and DOH policies, procedures, and regulations.
  • Provide on-call coverage as required.
  • Perform other relevant duties as assigned.

Requirements

  • Master's degree in social work or related field plus 1 year of relevant experience OR Associate/Bachelor of Science in Nursing (ADN/BSN) with RN license plus 1 year of relevant experience OR Bachelor's degree with significant coursework/experience in human, social, or health services plus 3 years relevant experience (1 year in program operations/management) OR Associate degree plus 4 years relevant experience (1 year in program operations/management) OR High school diploma plus 5 years relevant experience (1 year in program operations/management).
  • Valid Current NYS Driver's License in good standing.
  • Knowledge of social determinants of health, community resources, and healthcare systems.
  • Experience with Microsoft Word and email applications.
  • Familiarity with Electronic Health Records.
  • Ability to sit, stand, and move intermittently during work hours.
  • Ability to lift/push/pull 10-20 pounds daily and 50 pounds occasionally.
  • Ability to drive.

Skills

  • Case management
  • Client care coordination
  • Medical provider liaison
  • Social service agency collaboration
  • Community resource navigation
  • Care transitions
  • Documentation
  • Discharge planning
  • Microsoft Word
  • Email applications
  • Electronic Health Records

Location

  • Bayshore, NY

Work Type

  • Full-time

Experience Level

  • 1-5 years relevant experience depending on education level

Education Level

  • Master's degree in social work or related field
  • Associate or Bachelor of Science in Nursing (ADN/BSN) with RN license
  • Bachelor's degree
  • Associate degree
  • High school diploma or equivalent

Salary/Compensations

  • $45,000 per year

Benefits

  • Medical, Company-Paid Dental and Vision Single Coverage
  • Health Reimbursement Account (HRA)
  • Generous Paid Time Off (vacation and sick time)
  • Agency paid Basic Life Insurance
  • Supplemental Employee, Spouse and Child Life Insurance
  • Long Term Disability (LTD)
  • Short Term Disability (STD)
  • 403(b) Retirement Savings
  • Tuition Reimbursement
  • Employee Assistance Program (EAP)

About the Company

  • Mercy Haven is opening Long Island's first Medical Respite Program.
  • Learn more at mercyhaven.org.

Equal Opportunity

  • Mercy Haven is committed to a policy of equal employment opportunity and will not discriminate against an applicant or employee on the basis of race, religion, genetic predisposition, creed, color, national origin, ancestry, sex, sexual orientation, age, marital status, veteran status, domestic violence victim status, disability or any other protected category under applicable law.