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About the Role
Reach3 Insights is seeking an experienced Associate Research Director to join their team. This role involves deep engagement in daily business operations, client relationship management, commitment fulfillment, and staff development. You will assist in leading a team of market researchers and coordinate with senior leaders to enhance the design and fulfillment process, focusing on solution architecture, operations, proposal development, and analysis. The position offers influence into the product solution roadmap, market positioning, and strategic planning, alongside active development and management of client relationships.
Responsibilities
- Be deeply engaged in all facets of daily business operation, including client relationship management, commitment fulfillment, and staff development for clients, sectors and/or geographies.
- Assist with developing and leading a team of diverse market researchers.
- Coordinate with other senior leaders in the company to build-up the design and fulfillment process for our work with a keen eye toward excellence and innovation, including solution architecture & offer development, operations process & fulfillment / contractor resources, proposal and methodological templates & designs and analysis & deliverables.
- Bring an exceptional drive and entrepreneurial mindset, while also being highly organized related to planning and implementing both strategic and tactical aspects of the business.
- Have influence into our product solution roadmap, market positioning and narrative, as well as future strategic planning.
- Actively develop and manage large strategic client relationships & open to prospecting new clients.
- Be an enduring, positive and collaborative leader who coaches and mentors junior colleagues and genuinely cares about all facets of the company, our strategy and reputation in the market.
Requirements
- University or College degree.
- 6 - 10 years of relevant work experience, preferably with supplier side organization.
- Exposure to sophisticated market research practices including a wide variety of quantitative and qualitative research methods.
- Supplier side Consumer Health or Pharma research is preferred.
- QSR / Restaurant / Retail / CPG background is considered.
- Experiential / Sponsorship Research background is considered.
- Experience managing end-to-end market research projects, including designing and developing custom questionnaires and discussion guides, identifying and writing up analytical findings, visualizing and reporting quantitative and qualitative data, report writing and taking deliverables to the next level.
- Experience working in marketing research software packages.
- Exposure to mentoring & managing junior researchers.
- Strong Microsoft Office skills, Excel and PowerPoint, in particular, as well as a quick learner of new technologies/software.
- Strong client service orientation and presentation skills.
- Must be eligible to work in Canada.
Skills
- Quantitative and qualitative methodologies
- Questionnaire design
- Project management
- Data analysis/visualization
- Attention to detail
- Organizational skills
- Ability to manage multiple projects
- Adaptability to shifting priorities and timelines
- Strong written and verbal communication skills
- Mentoring junior colleagues
- Technology and social media proficiency
- Online market research methodologies and technology platforms
- Ability to find the story in the numbers
- Ability to extract insights from qualitative data
- Creative data visualization and reporting skills
- Unlocking the power of consumer insights
- Agile decision making
- Microsoft Office skills
- Excel
- PowerPoint
- Quick learner of new technologies/software
- Client service orientation
- Presentation skills
Location
- Toronto
Work Type
- Hybrid
Experience Level
- 6 - 10 years of relevant work experience
Education Level
- University or College degree
Salary/Compensations
- $95,000 to $120,000 CAD
Benefits
- Home Office Stipend
- Monthly Internet Stipend
- Corporate Cellphone Plan
- Comprehensive paid time off that covers vacation, sick, and personal days.
- Health benefits with Canada Life.
- Health spending account.
- Volunteer and professional development days.
- RRSP matching program.
- Profit Sharing Plan.
About the Company
- Rival Group, comprised of Rival Technologies, Reach3 Insights and Angus Reid Group, is an award-winning global insights firm on a mission to transform the insights industry through the power of AI-accelerated, mobile messaging-based conversational insights.
- Rival Technologies is solving a massive problem in the research industry by building the world’s first, enterprise-grade conversational insights platform. We engage with consumers & business audiences via organic mobile messaging-based techniques to capture rich, in-the-moment qual/quant human insights at scale.
- Reach3 is a full-service research consultancy that develops scalable, conversational insight solutions for today’s modern, agile enterprise. Featuring immersive, in-the-moment research designs, intelligent data sciences and dynamic digital storytelling, our approach delivers deep experiential insights that inspire action.
- Angus Reid Group (ARG) is a full-service market research and data services powerhouse. For decades, they've been at the forefront of innovation in the insights industry - helping organizations make better, faster, and smarter business decisions.
- We own and operate proprietary research panels across North America and conduct studies globally, delivering actionable insights and trusted analysis.
- When you join Reach3, you’ll get to help pioneer a new way of capturing & delivering insights, working directly with senior consultants and industry leaders who are passionate about the power of our approaches to drive business success across a variety of industries and global brands.
- We pride ourselves on our culture that’s built on trust and hard work (while still having a good time!) and leadership that invests in you, your development and career growth.
- We have a lineup of top-notch Fortune 100 clients that many could only dream of working with!
Equal Opportunity
- We are proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion. Reach3 Insights Inc. provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.