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About the Role
The Trade Desk's in-house Creative Shop is seeking an experienced Creative Operations Manager to bring clarity and structure to marketing and creative work. This role will own creative projects end-to-end, manage team capacity, and lead relationships with production agencies and vendors. The ideal candidate is curious, process-oriented, and thrives in a fast-paced environment, leveraging AI to enhance creative and project management workflows.
Responsibilities
- Manage creative projects end to end, from intake and scoping through production, review, approval, and deployment
- Build and maintain project plans and timelines, adjusting as priorities shift
- Plan and manage team capacity: allocate work across the creative team, forecast demand, and flag resourcing gaps and risks early
- Own relationships with production agencies and creative vendors, including briefing, scoping, budgets, SOWs, invoice tracking, and performance
- Serve as the liaison between business leads and the creative team, ensuring briefs are complete, creative ops best practices are followed, and communication stays clear
- Coordinate legal review and sign-off for marketing collateral and media
- Report on project status, capacity, and vendor spend, and flag prioritization trade-offs to senior marketing and operations leaders
- Evaluate and introduce AI-enabled tools and workflows that improve the speed and quality of creative work
Requirements
- 5-7+ years of project or program management experience in a creative/digital agency or in-house creative team
- Strong command of project management best practices and tools (Asana a plus)
- Hands-on experience applying AI to creative or project workflows
- Proven track record managing a high-volume of concurrent projects end to end under tight deadlines
- Experience with resource and capacity planning
- Excellent communication and stakeholder-management skills, including with senior leaders across functions
- Comfort with ambiguity and the ability to pivot quickly while maintaining attention to detail
- A positive, collaborative attitude and eagerness to learn
- Experience with content/editorial operations a plus
Skills
- Project Management
- Program Management
- Creative Operations
- AI Tools
- Workflow Optimization
- Capacity Planning
- Vendor Management
- Stakeholder Management
- Communication
Location
- Global
Work Type
- Full-time
Experience Level
- Mid-Senior level
Salary/Compensations
- $85,000—$156,000 USD
Benefits
- Comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents
- Retirement benefits such as a 401k plan and company match
- Short and long-term disability coverage
- Basic life insurance
- Well-being benefits
- Reimbursement for certain tuition expenses
- Parental leave
- Sick time of 1 hour per 30 hours worked
- Vacation time for full-time employees up to 120 hours thru the first year and 160 hours thereafter
- Around 13 paid holidays per year
- Employee Stock Purchase Plan
- Stock-based compensation grants
- Variable compensation-based incentives
- Commissions
About the Company
- The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising.
- Our technology helps advertisers reach the right audiences across the open internet — from streaming TV and podcasts to mobile apps, news, and more.
- Advertising powers the content people love. By making it more transparent, effective, and responsible, we help support trusted journalism, quality entertainment, and creators worldwide.
- The world’s brands and agencies rely on us to reach their customers and grow their businesses responsibly.
- The scale of our platform brings unique technical challenges — from processing massive datasets in real time to building systems that operate reliably on a global scale.
- When you work here, your impact is worldwide.
- We welcome diverse perspectives, encourage curiosity, and build teams that learn from one another.
- If you’re driven to solve meaningful challenges, we’d love to meet you.
Equal Opportunity
- The Trade Desk is an equal opportunity employer.
- All aspects of employment will be based on merit, competence, performance, and business needs.
- We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
- As an Equal Opportunity Employer, The Trade Desk is committed to creating an inclusive hiring experience where everyone has the opportunity to thrive.
- Please reach out to us at accommodations@thetradedesk.com to request an accommodation or discuss any accessibility needs you may require to access our Company Website or navigate any part of the hiring process.
- When you contact us, please include your preferred contact details and specify the nature of your accommodation request or questions.
- Any information you share will be handled confidentially and will not impact our hiring decisions.