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About the Role

The Director, Event Production is responsible for the successful advancement and completion of assigned Live Events at Madison Square Garden Arena and Radio City Music Hall. This role manages the operational execution of live events, acts as a liaison between clients and venue departments, and generates and maintains operational budgets. The position operates within a 24/7 environment requiring strong multitasking and collaboration skills.

Responsibilities

Produce AutoCAD drawings to illustrate seating maps for on-sales.
Administer event planning with clients and venue stakeholders throughout the entire event process.
Administer event planning with venue departments, including staging, lighting, sound, and client seating/staffing.
Generate and maintain budgets, tracking costs against budget for event settlements.
Offer support to the administrative and management team in the NYC market.
Work with outside agencies to ensure work rules, jurisdictions, codes, and policies are maintained.
Communicate work rules for Union & Non-Union labor teams.
Schedule and direct union and non-union labor for daily event operations.
Troubleshoot event day issues and respond to emergencies.
Oversee transition from day of event activities to the load out of all equipment.
Evaluate quality of client and guest experience through observation and feedback.
Collaborate with venue GM/AGM to ensure an exceptional client and guest experience.
Oversee load-in and installation of equipment by defined deadlines in NYC Venues.
Provide exceptional experiences for guests, partners, and team members.

Requirements

Candidates who have completed a minimum of 60 credit hours of college-level coursework, or have shown similar self-development through certifications, trade school coursework, etc. are preferred.
8-10 years of working experience in Live Event Production Management with direct responsibility for supervising and directing staffs.
Technical knowledge surrounding production specific items including rigging and engineering review, power provisions, industry standard safety protocols, Union regulations and processes specific to I.A.T.S.E, I.B.E.W & Theatrical Teamsters.
Knowledge and understanding of general building codes & fire safety specific to each MSG venue.
Ability to successfully manage multiple tasks with both financial and operational implications across departments and venues in a deadline-oriented environment.
Experience supervising and working with Union & Non-Union Crews.
Experience creating and maintaining event budgets and preparing financial information for event settlements.
Strong organizational and time management skills, with exceptional attention to detail.
Excellent written and verbal communication skills.
Confident and comfortable communicating directly with senior executives.
Possess problem solving, reasoning, motivational, and strong interpersonal skills.
Ability to resolve conflicts in a time-sensitive manner.
Adept at maintaining positive, open, approachable, and professional relationships with a diverse group.
Demonstrate integrity, tact, diplomacy, and a commitment to company values and principles.
Computer skills including MS Word, Excel, Outlook, PowerPoint.
AutoCAD working knowledge with ability to produce 3D renderings.
Ability to incorporate 3D renderings of show design into on sale map to clarify sightlines.
Ability to overlay show / artist rigging plot into venue ceiling plan for review.
General physical requirements such as lifting 25lbs, standing for long periods, walking long distances, working in inclement conditions, lead and assist in evacuation of guests and staff, ability to walk up and traverse downstairs, bending and constant motion.
Ability to travel as required.
Ability to work a flexible schedule including nights, have split days off, work weekends and holidays in a 24 X 7 environment.

Skills

AutoCAD
MS Word
Excel
Outlook
PowerPoint
Event Production Management
Budget Management
Union & Non-Union Labor Management
Client Relations
Problem Solving
Time Management
Organizational Skills
Communication Skills
Interpersonal Skills
Conflict Resolution

Location

New York

Work Type

Onsite
Full-time

Experience Level

8-10 years

Education Level

Associate's Degree or equivalent experience

Salary/Compensations

$147,000—$175,000 USD

Benefits

Upskilling opportunities
Career development resources
Robust tools and resources to help employees understand interests and purpose
Harnessing talents and obtaining skills for career advancement

About the Company

Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences.
The Company’s portfolio includes world-renowned venues like Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, Beacon Theatre, and The Chicago Theatre.
MSG Entertainment showcases a broad array of sporting events, concerts, family shows, and special events.
The Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes.
More information is available at www.msgentertainment.com.

Equal Opportunity

MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status.
MSG complies with all applicable federal, state, and local laws governing nondiscrimination, including considering requests for reasonable accommodations as required.