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About the Role
The Assistant Community Manager supports the Community Manager in daily property operations, focusing on leasing support, resident services, and administrative and financial accuracy. This role is prepared to manage the property in the Community Manager's absence.
Responsibilities
- Assist the Community Manager with day-to-day operations, leasing, and resident relations
- Assist with move-in/move-out processing and unit turnover coordination
- Assist with property inspections and coordination of vendor and maintenance work
- Manage the property in the Community Manager's absence, including staff direction and issue resolution
- Support rent collection, delinquency follow-up, and resident ledger accuracy
- Assist with preparation of financial and operational reports
- Maintain accurate resident files and administrative records
- Support compliance documentation and recertification processes in partnership with the Compliance department
- Assist in maintaining audit-ready resident files
- Respond to resident inquiries and service requests, escalating as needed
- Support resident engagement activities and communications
- Assist in resolving resident concerns professionally and promptly
Requirements
- 1-2 years of property management or related administrative experience
- Ability to work occasional evenings/weekends as needed
Skills
- Strong communication skills
- Strong organizational skills
- Strong customer service skills
- Familiarity with property management software preferred
- Property administration and recordkeeping
- Resident service and communication
- Basic financial/ledger accuracy
- Time management and multi-tasking
- Team collaboration
Location
- Manhattan/Bronx
Work Type
- On-site
- Full-time
Experience Level
- 1-2 years
Education Level
- High school diploma required
- Some college coursework preferred
Salary/Compensations
- $70,000 plus discretionary bonus
- $69,000—$70,000 USD
Benefits
- Medical, Dental, and Vision coverage
- Flexible Spending Accounts (FSA)
- 401(k) Retirement Plan
- Paid Time Off & Holidays
- Commuter Benefits
- Professional Growth & Development opportunities
- Exposure to complex, high-impact work within affordable housing
- Opportunities to grow leadership skills
- Opportunities to deepen regulatory and operational expertise
About the Company
- Mission-Driven Work: The opportunity to make a meaningful impact by supporting affordable housing communities across New York City.