GUEST SERVICE ASSOCIATE at European Wax Center | Farmingdale, NY, US | Rezi

GUEST SERVICE ASSOCIATE at European Wax Center

GUEST SERVICE ASSOCIATE

European Wax Center · Farmingdale, NY, US

1 weeks ago

GUEST SERVICE ASSOCIATE

European Wax Center · Farmingdale, NY, US

11 days ago
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About the Role

As a Sales & Guest Experience Associate at European Wax Center, you are a key part of our sales team. You will welcome every guest, learn what they are looking for, and recommend the right service packages and products to keep them coming back. Your upbeat personality and sales skills make every visit a great one, and your performance drives your paycheck. You earn commission on the packages you sell, so the more you sell, the more you earn.

Responsibilities

  • Sell service packages, memberships, and retail products to new and returning guests, and prebook their next visit.
  • Own individual sales goals and performance metrics.
  • Recommend the right services and products based on guest needs, preferences, and skincare goals.
  • Clearly explain the benefits of waxing regularly, including services, packages, promotions, and retail line.
  • Serve as a key holder, responsible for opening and closing the center.
  • Greet guests warmly, book appointments, and resolve questions or concerns quickly and professionally.
  • Keep the front desk and lobby organized and up to brand standards.
  • Take part in ongoing training to grow product knowledge and sales skills.

Requirements

  • One year of service or retail experience.
  • Sales experience strongly preferred.
  • Proactive, adaptable problem solver and positive team player.
  • Exceptional interpersonal and communication skills.
  • Comfortable using point-of-sale systems and computers.
  • Able to adapt to different guest personalities and stay calm under pressure.
  • Commitment to keeping a clean and organized workspace.
  • Must be able to work effectively in a fast-paced environment.
  • Must be able to communicate with others.
  • Must be able to accept constructive feedback from direct supervisors.
  • Must be able to change activities often as the business requires.
  • Must be able to stand or sit for up to 8 hours per day.
  • Must be able to move between several tasks happening at the same time.
  • Must be able to lift up to 30 lbs. occasionally.
  • Talking and hearing occur continuously when communicating with guests, team members, and management.

Skills

  • Sales
  • Guest Experience
  • Interpersonal Skills
  • Communication Skills
  • Point-of-sale systems
  • Computer proficiency

Location

  • NY - Farmingdale - Farmingdale, NY

Work Type

  • Part Time
  • Full Time

Experience Level

  • One year of service or retail experience

Education Level

  • High School

Salary/Compensations

  • $17.00 - $19.00 Hourly

Benefits

  • 401(k)
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Flexible spending account
  • Paid time off
  • Employee discount

About the Company

  • European Wax Center is a leading brand in the beauty industry.
  • Artemis Wax Core Values: We are Team Players, We Play to Win, We Bring the Energy, We are Committed.