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About the Role
The Engineer, Aircraft Communications supports the operational reliability of aircraft communications, navigation, and surveillance (CNS) systems across assigned fleet types. This role is responsible for monitoring system performance, analyzing operational data, troubleshooting issues, conducting technical investigations, and developing tools that support aircraft and ground communication systems, ensuring systems remain reliable, compliant with regulatory requirements, and aligned with JetBlue's operational, safety, and business objectives.
Responsibilities
- Maintain and support aircraft operational messaging and datalink systems, including ACARS, CPDLC, FANS, SATCOM, ADS-B, and ADS-C.
- Develop, maintain, and validate aircraft operational databases, configuration data, and electronic operational content to support communications systems.
- Design, develop, and maintain internal applications, scripts, automated workflows, dashboards, and analytical tools that improve operational efficiency, system visibility, and data quality.
- Monitor communications system performance and investigate operational issues, message failures, system anomalies, pilot reports, and avionics-related discrepancies.
- Analyze operational and technical data to identify trends, troubleshoot issues, and support root-cause investigations and corrective actions.
- Support regulatory compliance by performing audits, monitoring system performance, and maintaining required aircraft and ground system registrations and configurations.
- Coordinate with internal departments, regulatory authorities, manufacturers, service providers, and vendors to resolve operational issues and support communications system reliability.
- Support testing, implementation, and deployment of new communications technologies, avionics software, system enhancements, and operational capabilities.
- Provide technical expertise for fleet modifications, software updates, operational procedures, and communications system integrations.
- Provide application lifecycle support for operational tools and systems, including maintenance, troubleshooting, user support, defect resolution, and continuous improvement.
- Leverage AI tools, automation, and emerging technologies to improve engineering workflows, accelerate analysis, enhance application development, and increase operational efficiency while ensuring appropriate validation of results.
- Other duties as assigned.
Requirements
- Bachelor’s Degree in a relevant field; OR demonstrated capability to perform job responsibilities with a High School Diploma/GED and at least four (4) years of previous relevant work experience
- Three (3) years experience in an aviation or technical role or related experience
- Available for occasional overnight travel (30%)
- Currently in possession of a valid passport or equivalent travel in and out of the United States
- Must pass a pre-employment drug test.
- Must be legally eligible to work in the country in which the position is located
- Authorization to work in the US is required, this position is not eligible for visa sponsorship
Skills
- ACARS
- CPDLC
- FANS
- SATCOM
- ADS-B
- ADS-C
- Data analysis
- Reporting
- Visualization tools
- Application development
- Scripting
- Automation
- Databases
- Systems integration
- Airline operational platforms
- Maintenance platforms
- Communications platforms
- AI tools
Location
- Onsite
Work Type
- Full-time
Experience Level
- 3 years experience in an aviation or technical role
- 4 years of previous relevant work experience (with High School Diploma/GED)
Education Level
- Bachelor’s Degree in a relevant field
- High School Diploma/GED
Salary/Compensations
- $77,000 and $133,000 per year
Benefits
- Access to healthcare benefits
- 401(k) plan and company match
- Crewmember stock purchase plan
- Short-term and long-term disability coverage
- Basic life insurance
- Free space available travel on JetBlue
About the Company
- JetBlue values Safety, Caring, Integrity, Passion and Fun.
- Promote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy and behavioral standards.
- Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR)).
Equal Opportunity
- The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.