Operations Supervisor at WIN Waste Innovations | NY, US | Rezi

Operations Supervisor at WIN Waste Innovations

Operations Supervisor

WIN Waste Innovations · NY, US

1 weeks ago

Operations Supervisor

WIN Waste Innovations · NY, US

11 days ago
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About the Role

Supervise collections activities for multiple lines of business within Hauling, overseeing commercial, residential, and roll-off operations. This role works with management to implement tactical initiatives, ensuring adherence to safety and regulatory standards.

Responsibilities

  • Provide leadership to achieve and communicate safety goals and objectives.
  • Remove unsafe conditions from drivers' routes.
  • Partner with maintenance to ensure equipment compliance with safety standards.
  • Oversee safety and accident prevention programs to ensure a safe and productive work environment.
  • Instill a culture of safety through active employee participation and personal commitment.
  • Meet or exceed expectations related to missed pickup goals.
  • Resolve service requests, equipment breakdowns, and schedule changes with timely communication.
  • Interact with customers to resolve issues and improve the customer experience.
  • Serve as a positive representative of the Company to drive customer satisfaction.
  • Establish productivity goals and manage labor hours and disposal expenses.
  • Lead drivers to exceed productivity goals for all routes.
  • Create, modify, and improve routes to maximize density and efficiency.
  • Reduce route hours through techniques such as service conversions and container upsizing.
  • Execute operational plans to achieve or exceed budgeted goals.
  • Support service delivery and the operational role in fleet quality and maintenance.
  • Create a collaborative team environment and drive employee engagement.
  • Build and develop team talent, understand career goals, and provide coaching for advancement.
  • Maintain a positive work environment by acting and communicating professionally with all stakeholders.

Requirements

  • Direct and supervise staff.
  • Demonstrated problem-solving, analytical, critical-thinking, and decision-making skills.
  • Collaborative; builds and works with teams.
  • Creative thinker who challenges conventional solutions.
  • Demonstrates and promotes safety and ethical behavior.
  • 1-3+ years of lead or supervisory experience.

Experience Level

  • 1-3+ years of lead or supervisory experience

Benefits

  • Industry leading benefits
  • Multiple and flexible medical plans
  • Outstanding PTO program
  • Floating Holidays
  • Strong 401k program and company match
  • Tuition reimbursement plan
  • College loan reimbursement
  • College scholarship program for dependents
  • Parental Leave Program
  • Inclusive culture
  • Employee engagement events
  • Employee resource groups
  • Medical, Dental, Vision, Life Insurance, and Short-Term Disability
  • Company match on 401K
  • Paid Vacation, Holidays, and Personal Days

About the Company

  • WIN Waste Innovations is a waste management company committed to delivering essential waste management solutions.
  • We believe in preserving our environment for future generations while providing for today's needs.
  • WIN Waste Innovations is a vertically integrated business with a platform of 50 strategically located collection, transfer, and disposal assets.
  • Our assets include waste-to-energy facilities, transfer stations, ash monofills, landfills, and fleets of rail cars and collection vehicles.
  • We process more than 11 million tons of waste annually, converting 6.7 million tons of waste into clean, renewable energy that powers 340,000 homes.
  • We recycle more than 234,000 tons of plastic, paper, and metals from the waste stream.

Equal Opportunity

  • Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled.