Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Patient Advocate role.
Rezi rewrites your resume against Aspire Fertility Austin's job description. Free.
Tailor your resume to this Patient Advocate role.
Rezi rewrites your resume against Aspire Fertility Austin's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Patient Advocate posting at Aspire Fertility Austin — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Patient Advocate posting at Aspire Fertility Austin — free, in seconds.
About the Role
Serve as the first point of contact for patients, ensuring a positive and welcoming experience. This role is crucial for maintaining front desk operations by scheduling appointments, managing communications, and directing inquiries accurately. You will collaborate with the front desk team and other departments to provide exceptional service and seamless communication.
Responsibilities
- Answer phones and direct calls or assist patients as appropriate.
- Manage the flow of information between the lab, onsite physician, and other staff, adhering to patient care and privacy standards.
- Schedule and confirm patient appointments, check-ups, and physician referrals.
- Greet visitors, ascertain their purpose of visit, and direct them to appropriate staff.
- Compile and record medical charts, reports, and correspondence.
- Interview patients to complete insurance and privacy forms.
- Perform other duties, special projects, and tasks as assigned.
Requirements
- High School Diploma or GED required.
- At least one year of administrative medical office experience strongly preferred.
- Experience with Electronic Medical Record (EMR) system strongly preferred.
Location
- 38th Street clinic
- Domain location (2200 Park Bend Drive)
Work Type
- Full-time
- Holiday and weekend rotation
Experience Level
- 1+ year administrative medical office experience preferred
Education Level
- High School Diploma or GED
- Bachelor's degree preferred
Benefits
- Comprehensive Health Coverage: Medical, dental, and vision plans.
- Complimentary basic life insurance.
- Employee Assistance Program (EAP).
- Long-term disability insurance.
- Low cost employee only healthcare coverage option.
- Comprehensive fertility benefits.
- Adoption assistance.
- Surrogacy support.
- Generous maternity, paternity, and partner leave.
- 18 days of PTO annually.
- 11 paid holidays.
- One floating holiday.
- 401(k) plan with company match.
- Full vesting in 401(k) after 2 years.
- Lifestyle Spending Account.
- Health Savings Account (HSA) with employer contributions.
- Employee Referral Program with up to $2,000 bonus.
- Continuing education reimbursement.
- Dedicated time off for professional development.
- Additional coverage options: Accident, Critical Illness, Hospital Indemnity, and Pet Insurance.