Store Manager at Mejuri | Nashville, TN, US | Rezi

Store Manager at Mejuri

Store Manager

Mejuri · Nashville, TN, US

1 weeks ago

Store Manager

Mejuri · Nashville, TN, US

11 days ago
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About the Role

As a Store Manager, you are a charismatic leader with exceptional service and sales acumen. You will drive the growth and awareness of Mejuri in your store and market, leading by example and creating an engaging and inclusive environment. You are accountable for creating a highly productive store environment where customer expectations are exceeded and employees are motivated and supported.

Responsibilities

  • Drive revenue and exceed financial targets.
  • Uphold Mejuri’s customer service model and maximize KPIs.
  • Ensure positive customer experiences and promote services like piercing and engraving.
  • Partner with Operations for successful inventory counts and manage back-of-house flow for order fulfillment.
  • Maintain organization of back-of-house inventory, supplies, and packaging.
  • Mitigate internal, external, and administrative loss of product.
  • Escalate opportunities, gaps, risks, and roadblocks with urgency.
  • Ensure adherence to Mejuri brand standards for visual presentation, cleanliness, and functionality.
  • Monitor assortment performance and implement action steps to improve sell-through.
  • Oversee implementation and maintenance of all retail campaign signage and windows.
  • Validate the integrity of display fixtures, graphics, furniture, and decor.
  • Coach store team members on Visual Merchandising standard practices.
  • Ensure optimal staffing levels and manage talent acquisition, onboarding, and training.
  • Validate regular and accurate performance assessments against criteria and KPIs.
  • Build positive relationships and foster an engaging work environment.
  • Adhere to compliance practices and partner with People Operations on escalations.

Requirements

  • Experience in a high-volume retail environment.
  • Understanding of local market and requirements for new store openings.
  • Financial management experience, including driving sales, interpreting data, managing payroll, and controlling expenses.
  • Exceptional leadership capabilities with a track record of attracting, developing, and motivating talent.
  • Demonstrated understanding of service excellence in a consumer environment.
  • Excellent communication skills.
  • Deep local knowledge and awareness of retail trends.
  • Ability to navigate and grow networks.
  • Desire to work in a fast-paced, entrepreneurial environment.
  • Experience opening a store from scratch (bonus).
  • Experience at a start-up or fast-growing company (bonus).

Skills

  • Sales acumen
  • Leadership
  • Customer service
  • Team motivation
  • Brand ambassadorship
  • Profit management
  • Customer relationship management
  • Merchandising
  • Operations management
  • Inventory management
  • Order fulfillment
  • Systems and technology proficiency (POS, inventory management)
  • Talent acquisition
  • Onboarding
  • Training
  • Scheduling
  • Performance assessment
  • Employee relations
  • Communication
  • Financial management
  • Adaptability

Location

  • Onsite

Work Type

  • Full-time

Experience Level

  • Managerial experience

Salary/Compensations

  • $78,000 - $85,000 per annum

Benefits

  • Comprehensive medical, dental, and mental health coverage (US & CA)
  • 401(k) and commuter benefits plans (US only)
  • Comprehensive medical benefits, Cashplan, and Pension program (UK only)
  • Paid time off
  • 4 months of 80% parental leave salary top-up
  • Personalized return to work plans
  • Monthly retail bonus program
  • Equity program
  • Regular feedback via performance reviews
  • Robust in-house retail learning program
  • Generous product discount

About the Company

  • Mejuri has reimagined fine jewelry since 2015, shifting it from a traditional gift to a personal choice rooted in self-expression.
  • The brand was built on the idea that fine jewelry shouldn’t require a special occasion and should never come with guilt, focusing on celebrating oneself.
  • Mejuri meets customers online, in-app, and through a growing global retail footprint of 58+ stores.
  • Mejuri is committed to responsible sourcing, sustainable practices, and philanthropic initiatives.
  • Mejuri’s success is driven by a strong commitment to its Purpose and Values: RAISE THE BAR, CUSTOMER OBSESSED, EMPOWERED OWNERS, FIND A WAY, DRIVE RESULTS, TEAM FIRST.

Equal Opportunity

  • Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws.
  • Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs.
  • For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.