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About the Role
Cornerstone Family Healthcare is seeking a Human Resources Manager to provide strategic and hands-on, full-cycle HR support to the organization. This role involves partnering with the Chief of HR, overseeing HR staff, and ensuring compliance with policies and legal requirements.
Responsibilities
- Develop and implement HR strategies aligned with business objectives.
- Oversee and support the HR Generalist and indirectly the HR team.
- Guide and train colleagues on HR policies and procedures.
- Assist in initiatives to improve employee engagement, retention, and productivity.
- Provide expertise, coaching, and advice on all HR areas.
- Oversee internal investigations, corrective actions, and complaint handling.
- Assess and address team and manager development needs.
- Analyze HR data and provide reports to identify trends and drive proactive solutions.
- Balance risk from employee, business, and organizational perspectives.
- Oversee the termination process, including exit interviews and documentation.
- Design and execute employee engagement and development programs.
- Provide tools and resources to improve workplace culture.
- Develop and co-facilitate leadership training programs.
- Design and facilitate manager training, including new supervisor and mini-series trainings.
- Oversee and facilitate stay interviews, reporting results and suggesting changes.
- Oversee annual and mandatory trainings for all staff, updating content and ensuring compliance.
- Ensure providers and support staff are correctly credentialed and/or re-credentialed.
- Provide oversight of credentialing, re-credentialing, and privileging processes for medical providers.
- Ensure medical provider credentials (licenses, DEAs, BLS, etc.) are renewed and up-to-date.
- Assist HR Generalist with credentialing support issues.
- Conduct regular provider credentialing audits.
- Supervise and oversee the credentialing of support staff.
- Maintain knowledge of HRSA and Joint Commission guidelines and participate in site visits.
- Maintain knowledge of federal, state, and local labor and wage/hour laws.
- Attend and participate in required meetings.
- Adhere to Cornerstone Family Healthcare policies and procedures and the Employee Handbook.
- Maintain confidentiality of all company information.
- Perform other related duties as assigned.
Requirements
- Bachelor’s degree in human resources, Business Administration, or related field.
- Minimum of 5-7 years of supervisory experience overseeing an HR team.
- Minimum of 5 years employee relations experience required.
- Minimum of 5 years’ experience actively working with an HRIS, preferably Paylocity.
- Ability to resolve conflict and diffuse employee-related issues.
- Excellent interpersonal and communication skills with demonstrated patience, tact, and respect.
- Knowledge of applicable law, regulations, rules, procedures, and administration.
- Knowledge of leadership and management skills and techniques.
- Ability to interact with all levels of the organization.
- Must be able to travel to different Cornerstone sites.
- Proficiency in Microsoft Office.
Skills
- Human Resources Management
- Strategic HR Planning
- Employee Relations
- HRIS Management (Paylocity preferred)
- Conflict Resolution
- Interpersonal Communication
- Leadership Skills
- Management Techniques
- Microsoft Office Proficiency
- HRSA Guidelines
- Joint Commission Standards
- Labor Law
- Wage and Hour Laws
- Credentialing Processes
- Data Analysis
- Report Generation
Location
- Cornwall, NY
Work Type
- Full-Time
- Hybrid
Experience Level
- 5-7 years supervisory experience
- 5 years employee relations experience
Education Level
- Bachelor's degree in Human Resources, Business Administration, or related field
- SHRM-CP or SHRM-SCP highly preferred
Salary/Compensations
- $80,000 - $90,000
Benefits
- Competitive salaries
- Medical, Dental & Vision Benefits
- Retirement plan with employer match
- Paid Time Off
- Sick Time
- Flexible Spending
- Dependent Care
- 9 Paid Holidays
About the Company
- Cornerstone Family Healthcare is a non-profit Federally Qualified Health Center.
- Mission: To provide high quality, comprehensive, primary and preventative health care services in an environment of caring, dignity and respect to all people regardless of their ability to pay.
- Has been responsive to meeting the needs of the communities it serves for over fifty years, with an emphasis on the underserved and those without access to health care.