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About the Role
The Assistant Property Manager supports the Property Manager in the efficient operation of the condominium, focusing on resident relations, contractor coordination, building maintenance, and administrative/financial tasks. This role upholds the corporation's standards and contributes to community success by supporting communication, maintaining building standards, and ensuring operational matters are handled effectively.
Responsibilities
- Review security team reports and highlight matters requiring the property manager's attention.
- Obtain completed forms for filing, such as amenity reservations, resident information, and parking permits.
- Update owner and resident information as needed.
- Communicate professionally with clients via email and telephone.
- Respond promptly to client inquiries and concerns.
- Notify the corporate office of unit sales.
- Prepare resident notices and mass email communications.
- Prepare the weekly interoffice mail package for courier to the corporate office.
- Distribute mail from the corporate office according to policy.
- Draft compliance and reminder letters to owners and residents.
- Prepare logs for all CEF and sundry payments.
- Order office supplies as needed.
- Coordinate maintenance visits under the property manager's supervision.
- Assist in preparing management and building reports.
- Contact the superintendent for maintenance requests as directed.
- Assist in preparing owners meetings as directed.
- Assist in preparing and drafting corporation policies and procedures.
Requirements
- 1+ year of experience in an APM role within a Condominium environment.
- Post-secondary education in a related discipline.
- Limited License under the CMRAO.
- Proven organizational and multitasking skills.
- Ability to adapt to changing client needs and deliver results within tight deadlines.
- Excellent verbal and written communication skills.
- Strong customer service orientation.
- Proficiency in Microsoft Office.
Skills
- Organizational skills
- Multitasking skills
- Communication skills
- Customer service
- Microsoft Office proficiency
Location
- Remote
Work Type
- Full-time
Experience Level
- 1+ year
Education Level
- Post secondary education
About the Company
- ICON is committed to fostering an inclusive, accessible environment where all employees feel valued, respected, and supported.
- We are dedicated to building a workforce that reflects the diversity of our clients and the communities in which we serve.
- ICON Property Management is an equal opportunity employer committed to a diverse and inclusive workforce.
Equal Opportunity
- Applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.