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About the Role

We are seeking an Administrative Manager to lead our London team of eleven Executive Assistants supporting banking teams and to build this function as the company grows.

Responsibilities

Lead and develop a team of Executive Assistants or administrative staff.
Manage full performance cycles, including setting objectives, collecting feedback, and calibrating ratings.
Address underperformance through documented conversations and improvement plans.
Contribute to pay, bonus, or promotion decisions.
Plan coverage across multiple principals, matching EAs to bankers based on working style, seniority, and workload.
Maintain service stability during absences, peak leave periods, and team changes.
Proactively identify and address workload pressures.
Develop evidence-based cases for additional headcount.
Manage the end-to-end hiring process, including role definition, agency management, screening, interviewing, and final decision-making.
Conduct structured interviews to assess judgment, discretion, and resilience.
Oversee UK pre-employment checks, including right-to-work, references, and background screening.
Manage structured onboarding processes.
Set and enforce team standards, protocols, and escalation routes.
Act as a superuser and lead the adoption of new systems or processes.
Ensure compliance with records-keeping obligations in a regulated environment.

Requirements

Proven experience managing a team of Executive Assistants or administrative staff, ideally eight or more.
Experience with full performance cycles: setting objectives, collecting feedback, and calibrating ratings.
Experience handling underperformance, including documented conversations and improvement plans.
Experience contributing to pay, bonus, or promotion decisions.
Experience planning coverage across many principals, matching EAs to bankers by working style, seniority, and workload.
Experience maintaining service steady through absence, leave peaks, and changes to teams.
Ability to spot workload pressure early and act before it causes problems.
Ability to build a clear, evidence-based case for extra headcount.
Experience running hiring end to end: defining the role, briefing and managing agencies, screening, interviewing, and making the final decision.
Ability to interview with structure and assess judgement, discretion, and resilience.
Familiarity with UK pre-employment steps, such as right-to-work checks, references, and background screening.
Familiarity with structured onboarding.
Experience setting and enforcing team standards, protocols, and escalation routes.
Expert user of Microsoft 365, especially Outlook calendar management, and of travel and expense systems such as Workday.
Comfortable acting as superuser and leading the adoption of new systems or processes.
Understanding of records-keeping and compliance obligations in a regulated environment.
High discretion and sound judgment with confidential information.
Calm and credible with senior, demanding stakeholders; ability to push back and resolve issues tactfully.
Fair and consistent, with a sense of accountability that the team trusts.
Ability to write and speak clearly and with authority.

Skills

Team Management
Performance Management
Hiring and Onboarding
Resource Planning
Microsoft 365
Outlook Calendar Management
Travel and Expense Systems (e.g., Workday)
System Adoption
Records Management
Compliance
Discretion
Judgment
Stakeholder Management
Communication

Location

London

Work Type

Full-time

Experience Level

Managerial Experience
Experience managing a team of Executive Assistants or administrative staff
Experience with full performance cycles
Experience handling underperformance
Experience contributing to pay, bonus, or promotion decisions
Experience planning coverage
Experience maintaining service stability
Experience running hiring end to end
Experience with UK pre-employment steps
Experience with structured onboarding
Experience setting and enforcing team standards
Expert user of Microsoft 365
Experience leading adoption of new systems
Experience in a regulated environment
Experience in investment banking, private equity, advisory or a similar front-office financial services setting (Preferred)
Experience as a senior EA before moving into management (Preferred)
Experience growing a team, building hiring plans, career levels or development paths for EAs (Preferred)
Familiarity with FCA-regulated environments (Preferred)
Familiarity with UK employment practice (Preferred)
Experience coordinating with administrative teams in other regions (Preferred)

About the Company

Guggenheim Securities is the investment banking and capital markets business of Guggenheim Partners, a global investment and advisory firm.
Guggenheim Securities offers services in Advisory, Financing, Sales and Trading, and Research.
Guggenheim Securities is headquartered in New York, with additional offices in Chicago, Boston, Atlanta, San Francisco, and Houston.

Equal Opportunity

Guggenheim Securities, LLC (“GS”) does not accept unsolicited resumes or applications. GS considers any resume or application to be unsolicited if (a) received from an entity or individual without a current recruiting agreement with GS or (b) submitted to anyone at the firm other than through the process set forth in the recruiting agreement between GS and the submitting entity or individual, and GS will not pay a fee to any entity or individual for such submission.