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About the Role
As a Product Designer in our Member Experience domain, you will be the full-time designer for our Campaigns and Recognition teams, working alongside the Product Managers and engineers on each. You will design the experiences people use to recognize one another and the experiences our customers use to run campaigns, from the first question about the problem through to shipped work and what we learn from it. The work spans web and mobile and is built on our design system. You will work within an agile team, take on well-defined design work, bring your own ideas to how it gets solved, and grow your skills with support from the senior designers on the team.
Responsibilities
- Design the experiences for Campaigns & Recognition across web and mobile.
- Collaborate with the Product Managers and two Engineering teams on user stories.
- Plan and run user research and usability testing with a senior designer or our UX researcher, then analyze what you find and bring conclusions the team can act on.
- Facilitate team discussions that include the right people and guide them to a decision.
- Create wireframes, user flows, prototypes, and interface content.
- Work in the design system and follow the component lifecycle with the senior designers.
- Apply accessibility and inclusive design practices in your work, and keep building that knowledge.
- Use analytics to see where the work is missing its KPIs and suggest improvements.
Requirements
- 2+ years hand-on experience in product design across responsive web, iOS, or Android
- You’re hungry to continue learning and honing your skills as a product designer and being a champion of the user
- Hands-on experience with user research methods, planning and running them with guidance
- Professional experience with Figma, user testing frameworks, and other prototyping tools
- Knowledge of user-centered design principles, with growing knowledge of accessibility and inclusive design
- Experience applying interaction design and mobile-first design
- Sharp attention to design detail
- Excellent written and verbal communication skills
- Ability to read analytics and suggest improvements
- Solid portfolio of product design projects and process
- Knowledge of Lean/Agile processes and how UX fits into an agile team
- B2B SaaS experience is highly advantageous
- Experience in HTML, CSS and JavaScript is a bonus
Skills
- Figma
- User testing frameworks
- Prototyping tools
- User-centered design principles
- Accessibility
- Inclusive design
- Interaction design
- Mobile-first design
- Analytics
- Lean/Agile processes
- HTML
- CSS
- JavaScript
Location
- Toronto
Work Type
- Full-time
- Hybrid
Experience Level
- 2+ years
Salary/Compensations
- $100,000 - $120,000
Benefits
- Rewards for your impact through our Recognition and Rewards program
- Health Benefits and Life Insurance Coverage beginning on your first day
- Parental Leave Top-up
- Employer matched RRSP contributions
- Flexible Vacation to recharge, so you can bring your best
- Employee and Family Assistance Program offering mental health, legal, and financial counselling
- Supported professional development and career growth (Linkedin Learning, mentorship)
- Employee-Led Employee Resource Groups that celebrate our diversity
- Regular events designed to build connection, belonging, and well-being
About the Company
- Achievers is an employee recognition and engagement platform, and our mission is to Change the Way the World Works. We help companies celebrate great work, build stronger cultures, and make sure people feel valued. Every day, our platform powers millions of recognition moments for global, multi-generational workforces.
- At Achievers, we believe recognition is a powerful driver of connection. With more than 4.3 million users across 190 countries, our employee recognition and rewards platform empowers organizations to build cultures where people feel seen and valued, everyday. We’re a team of passionate, thoughtful builders who care deeply about our product, our customers, and each other. Visit achievers.com to see how we’re inspiring recognition everywhere.
Equal Opportunity
- Achievers is proud to be an equal opportunity employer committed to building a diverse, inclusive workplace where everyone can do their best work. We encourage qualified candidates from all backgrounds and experiences to apply.
- Achievers is committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any accommodations for your interview, such as assistive technology, wheelchair accessibility, or alternative formats of materials, please let us know. We are happy to make necessary arrangements to support your needs.