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About the Role
TileBar is seeking a detail-driven, collaborative supplier quality professional to help safeguard the quality of the products they bring to market and join their dynamic team. This role is vital to the company's growth trajectory in transforming the tile, interiors, and surfaces market.
Responsibilities
- Serve as the quality point of contact for issues with incoming supplier shipments, reviewing non-conformances, damage, and shortages against purchase orders and specifications.
- Define and communicate supplier packaging and labeling requirements, and resolve related issues escalated by the receiving team.
- Ensure suppliers meet ISPM-15 phytosanitary requirements for wood packaging materials and coordinate resolution for non-compliance.
- Own the supplier claims process end to end, including gathering evidence, filing claims, and tracking resolution.
- Partner with the Purchasing team to communicate quality findings, support sourcing decisions, and drive supplier corrective and preventive actions (CAPA).
- Build and maintain supplier quality metrics, scorecards, KPIs, and dashboards, analyzing trends to identify recurring issues.
- Contribute to the development and review of pricing models and total landed-cost analysis.
- Extract and reconcile supplier and inventory data from company systems to support quality review, reporting, and planning.
- Develop, document, and maintain inbound quality standards, acceptance criteria, and inspection guidance for the receiving team.
- Collaborate cross-functionally with various teams to resolve quality-related issues.
- Communicate with domestic and international suppliers regarding specifications, quality expectations, and corrective actions.
- Maintain accurate, audit-ready records and documentation, and prepare regular reporting for Purchasing leadership.
Requirements
- Bachelor's degree in Supply Chain, Business, Quality Management, Engineering, or a related field, or equivalent work experience.
- 2–4 years of experience in supplier/vendor quality, procurement, quality assurance, or inbound/receiving inspection, ideally with imported goods.
- Working knowledge of ISPM-15 / wood packaging material (WPM) requirements, import documentation, and packaging and labeling standards.
- Familiarity with the supplier and freight claims process for damage, shortages, and non-conformances.
- Understanding of pricing models, landed cost, and basic procurement cost analysis.
- Comfort building supplier metrics, scorecards, and dashboards in Microsoft Excel (and BI tools where available).
- Experience with an ERP / order-management system required.
- Familiarity with Microsoft Dynamics GP and SalesPad is a strong plus.
- Exposure to Netstock or a similar demand/supply planning tool is an advantage.
- Strong attention to detail, with the ability to interpret inspection findings and partner effectively with distribution center receiving teams.
- Excellent written and verbal communication skills for engaging suppliers and internal stakeholders.
- Strong organizational and problem-solving skills, with the ability to manage competing priorities.
- Experience in tile, surfaces, building materials, flooring, or another import-heavy industry is a plus.
- Familiarity with quality methodologies such as root cause analysis, CAPA, or 8D is a plus.
- Able to work onsite at the Flatiron HQ three days per week.
Skills
- Microsoft Excel
- BI tools
- ERP / order-management system
- Microsoft Dynamics GP
- SalesPad
- Netstock
- Root cause analysis
- CAPA
- 8D
Location
- New York, NY
Work Type
- Hybrid
- Onsite
- Remote
Experience Level
- 2-4 years
Education Level
- Bachelor's degree
Salary/Compensations
- $65,000 – $75,000 per year
Benefits
- Medical
- Dental
- Vision
- Life Insurance
- Short-Term Disability
- Company match on 401(k)
- Free Weekly Lunch
- Paid Time Off (PTO)
- Holidays
- Personal Days
About the Company
- TileBar is an innovative industry leader transforming the tile, interiors, and surfaces market in the United States.
- As a rapidly growing company, they are redefining how homeowners and designers shop for projects.
- They have an ambitious vision to lead the multi-billion-dollar tile category.
Equal Opportunity
- At TileBar, we are committed to fostering a workplace that embraces and celebrates diversity, equity, and inclusion.
- TileBar is an equal opportunity employer and welcomes applications from all qualified individuals, regardless of their race, color, religion, gender, sexual orientation, gender identity or expression, national origin, genetics, age, disability, or veteran status.