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About the Role

RPM Living is seeking a Community Manager to oversee all business operations at one of their apartment communities. The ideal candidate will possess strong resident relations and interpersonal skills, with the ability to communicate effectively, lead, train, and be a dependable, professional team player.

Responsibilities

Leads property staff, including candidate interviews, onboarding, training, timesheet approval, and performance reviews.
Drives team performance, provides feedback, and manages disciplinary actions in collaboration with HR.
Conducts ongoing training for office staff on leasing paperwork, safety, and operational needs.
Motivates associates through recognition programs, training, and team-building activities.
Assists in budget preparation and ensures adherence to approved budgets.
Completes financial reporting, including month-end, year-end, and monthly budget variance reports.
Promotes resident satisfaction and retention by promptly addressing complaints and resolving service issues.
Collaborates with the maintenance team to ensure timely completion of resident service requests.
Provides excellent customer service while maintaining high standards for resident service.
Analyzes market trends and partners with marketing to implement leasing strategies for occupancy and revenue goals.
Manages eviction procedures, including notice requirements and court representation.
Manages client/owner relationships through meetings, property tours, updates, and addressing requests.

Requirements

Bachelor's degree from a four-year college or university, or 1-2 years of relevant experience, or a combination of education and experience.
3+ years of related multi-family property management experience.
High-rise experience preferred.
Strong leadership and management skills.
Team player, professional, and effective communication skills.
Proficient in Microsoft Office Suite and property management software.
Must be able to sit for extended periods.
May be required to climb stairs.
Must be able to read documents and computer screens.
Must be able to hear and understand verbal communications.
May occasionally be required to lift or carry items weighing up to 20 pounds.
Must be able to operate a computer, keyboard, mouse, and other office equipment.

Skills

Leadership
Management
Teamwork
Professionalism
Communication
Microsoft Office Suite
Property management software

Location

Onsite

Work Type

Full-time
Onsite

Experience Level

3+ years of related multi-family property management experience

Education Level

Bachelor's degree

Benefits

Weekly pay
Comprehensive healthcare coverage
Employer-paid employee assistance, mental health, and wellness programs
Ancillary benefits including critical illness, hospital indemnity, and accident insurance
401(k) with robust company match
Opportunities for professional development and career growth
Diversity, Equity, Inclusion and Belonging (DEIB) initiatives
Multiple Employee Resource Groups (ERG)
Paid time off
Floating holidays
Volunteer days
Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)

About the Company

RPM Living is in the business of extraordinary, believing people-first is the way to success.
They provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education.

Equal Opportunity

RPM Living is an Equal Opportunity Employer.
Employment is contingent upon successful completion of a background check.
RPM Living participates in E-Verify.