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About the Role
The Sales Administration Specialist is responsible for preparing, reviewing, and processing Agreements of Purchase and Sale (APS) for new home construction communities, ensuring accuracy, completeness, and compliance of all purchaser documentation.
Responsibilities
- Prepare Agreements of Purchase and Sale (APS), amendments, waivers, and related documentation in accordance with company standards, pricing, and legal requirements
- Ensure all schedules, upgrades, incentives, deposits, and purchaser information are accurately reflected in the APS
- Review executed agreements for completeness, accuracy, and compliance prior to processing
- Track conditional periods, firm dates, amendments, and cancellations
- Act as a liaison between Sales Consultants, management, and legal counsel regarding agreement documentation
- Coordinate revisions and corrections to agreements as required
- Assist with responding to purchaser, lawyers, and internal inquiries related to APS documentation
- Maintain accurate and organized records of all agreements and related documentation
- Ensure confidentiality and proper handling of sensitive purchaser information
- Track deposits, forms, and required purchaser signatures
- Support compliance with internal policies, new home warranty requirements (where applicable), and applicable legislation
- Generate reports related to sales activity, firm agreements, and pending conditions
- Support sales launches, incentive tracking, and pricing updates
- Act as back-up support for other sales administration functions as required
- Assist with continuous improvement of sales administration processes
Requirements
- 2+ years experience in customer service, sales administration, or an administrative support role within a fast-paced, customer-facing environment
- Exceptional attention to detail and accuracy
- Strong organizational and time-management skills with the ability to manage multiple agreements simultaneously
- Professional verbal and written communication skills
- Demonstrated computer proficiency, including experience with Microsoft Office applications and the ability to learn and navigate CRM and database systems
- Ability to work both independently and collaboratively within a demanding, team-oriented sales environment
- Professional with a commitment to integrity, confidentiality, and professionalism at all times
- Comfortable working a flexible schedule, including evenings and weekends (Saturday/Sunday), as required
- Direct experience preparing or administering Agreements of Purchase and Sale
- Experience with JD Edwards and/or DynaMX platforms
Skills
- Customer service
- Sales administration
- Administrative support
- Organizational skills
- Time-management skills
- Verbal communication
- Written communication
- Computer proficiency
- Microsoft Office applications
- CRM systems
- Database systems
- Teamwork
- Integrity
- Confidentiality
- Professionalism
Location
- GTA, Ontario
Work Type
- Full-Time Permanent
- Onsite
Experience Level
- 2+ years experience
Education Level
- Post-secondary education in business administration, real estate, or a related field is considered an asset
Salary/Compensations
- $50,000 - $65,000
- Eligible to participate in Mattamy’s annual bonus program
About the Company
- Mattamy Homes is the largest family-owned homebuilder in North America, with 40-plus years of history across Canada and the United States.
- Every year, Mattamy helps more than 8,000 families realize their dream of home ownership.
- In Canada, our communities stretch across the Greater Toronto Area as well as in Ottawa, Calgary and Edmonton.
Equal Opportunity
- At Mattamy, we're passionate about creating and promoting a diverse and inclusive environment where everyone can do their best work. Diversity and inclusion are important to the work we do to support our homebuyers, colleagues, and communities. From how we build our teams to cultivating our leaders, we're on a journey toward a welcoming, barrier-free culture for everyone.
- Mattamy Homes Canada is committed to providing accommodation for people with disabilities. If you require accommodation through any aspects of the selection process, please notify us on your application and we will work with you to meet your needs.
- Mattamy companies may use artificial intelligence (AI) tools to support our hiring process, including to help screen or assess candidates along the way. These tools work behind the scenes, while people remain at the heart of every hiring decision.