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About the Role

Join Informa Connect as an Associate Delegate Relations Manager (ADRM) and play a key part in delivering world-class events, conferences, and training solutions across a range of industries. You will sell delegate places on our extensive portfolio of global events, both in-person and digital, advise customers on suitable options, and identify cross-selling opportunities.

Responsibilities

Generating revenue by selling delegate places for large-scale events, conferences, and training courses.
Identifying cross-selling opportunities within our portfolio, offering clients tailored solutions in various sectors.
Supporting sales efforts by ensuring timely revenue collection and following up on leads.
Making approximately 100 dials per day as a telesales position.
Collaborating with Informa Connect's production, sales, and marketing teams to ensure sales activities align with wider business goals.

Requirements

A proactive, resourceful individual with exceptional organisational skills.
Strong communication skills with a customer-focused approach.
Comfortable cold calling as this is a telephone-based position.
Comfortable working in a fast-paced sales environment, with the ability to identify and act on cross-selling opportunities.
Driven by results and ready to manage delegate relationships in a growing global business.

Skills

Sales
Telesales
Customer Relationship Management
Cross-selling
Communication
Organisation

Location

240 Blackfriars office
Remote
Hybrid

Work Type

Hybrid
Full-time

Experience Level

Associate

Salary/Compensations

$67,770 CAD OTE - Uncapped
Base salary $44,000 CAD

Benefits

Full and extensive training into the world of events and sales.
Competitive commission schemes.
Opportunities for global travel on occasions to attend and support events.
Great community: a welcoming culture with in-person and online social events, Walk the World charity day and active colleague groups and networks.
Broader impact: take up to four days per year to volunteer, with charity match funding available.
Career opportunity: bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning.
Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year.
Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount.
Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more.
Recognition for great work, with global awards and kudos programs.
As an international company, the chance to collaborate with teams around the world.

About the Company

Part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries.
Member of the FTSE 100.
Ranked #3 in Glassdoor's Best Places to Work 2025 UK list.
Purpose is to connect customers to information and people that help them know more, do more and be more.
Runs around 800 events each year, creates digital platforms based on engaging news and information content, and operates professional development programmes.

Equal Opportunity

Formally an Equal Opportunities Employer.
Decisions based on relevant qualifications and merit.
Does not discriminate on the basis of key characteristics and statuses, including all of those protected by law.
Inclusive experiences and environments where all perspectives and backgrounds are welcomed.