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About the Role
The Office/Community Relations Manager is a leader responsible for launching and operating a new office, overseeing HR administrative processes, vendor management, and community engagement. This role ensures smooth, efficient operations and compliance with company standards by coordinating across internal teams, applicants, community partners, and vendors.
Responsibilities
- Maintain expert knowledge of HR policies, employment regulations, and labor laws.
- Serve as a primary resource for applicants, providing guidance on employment opportunities.
- Respond to HR and vendor inquiries, manage communications, and coordinate scheduling.
- Partner with the Community Engagement Team to strengthen local relationships and expand outreach.
- Deliver the Hard Rock Workforce Readiness Program to prepare local talent.
- Represent Hard Rock at community events, job fairs, and vendor outreach activities.
- Maintain a visible presence across office, HR, and community-facing functions.
- Assist in planning and executing career fairs, vendor fairs, and Hard Rock-sponsored events.
- Act as a liaison between the local operation and corporate HR, Community Engagement, Procurement, Security, IT, Communications, and Legal teams.
- Coordinate with Corporate Procurement team to ensure vendor processes, documentation, and compliance.
- Collaborate with Corporate HR to align recruiting activities, onboarding timelines, and workforce readiness efforts.
Requirements
- Prioritize operational needs while managing multiple tasks, shifting deadlines, and competing demands.
- Coordinate office and facility operations, including supplies, vendor support, and overall logistics.
- Work a flexible schedule to include weekends, varying shifts, extended hours, or event support as needed.
- Perform effectively in a fast-paced, high-volume, and constantly evolving environment.
- Interact professionally with business partners, team members, vendors, applicants, and community stakeholders.
- Establish goals and priorities aligned with organizational objectives.
- Develop and implement plans to achieve business results.
- Identify opportunities for improvement and recommend operational enhancements.
- Support organizational growth initiatives and change management efforts.
- Conduct regular one-on-one meetings and performance discussions.
- Support employee growth, succession planning, and career development.
- Foster teamwork, collaboration, and accountability.
Skills
- Proficiency in Microsoft Office and the Microsoft 365 Suite, including Teams, SharePoint, and Outlook.
- Utilize internal systems, including Workday, to manage employee data, workflows, and procurement.
- Strong organizational and time-management skills with exceptional attention to detail.
- Clear and professional communication, demonstrating strong listening, speaking, reading, and writing skills.
- Effective information delivery in both one-on-one and group settings.
- Fluent communication in English; additional languages are a plus.
Location
- Corona, NY
Work Type
- Full-time
Experience Level
- 5–7 years of progressively responsible experience in office management, HR coordination/operations, community engagement, vendor management, or similar administrative leadership roles.
Education Level
- Bachelor’s degree required in Human Resources, Business Administration, Hospitality Management, Public Administration, Communications, or a related field.
- Relevant HR certifications preferred (e.g., PHR, SPHR, SHRM-CP, SHRM-SCP).
Salary/Compensations
- $100,000 - $146,300
Benefits
- Comprehensive benefits package that allows team members to stay healthy, plan for their future and maintain a healthy work-life balance.
- Benefits may vary with employment status.
About the Company
- Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us.