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About the Role

Housing Specialists are responsible for identifying new housing resources, developing relationships with property professionals, and facilitating housing placements for residents. This role involves direct client interaction, application assistance, and collaboration with social service teams to meet placement goals.

Responsibilities

Conduct on-the-ground outreach to identify new housing resources.
Develop and maintain linkages with brokers, landlords, real estate companies, and management offices.
Facilitate appointments and accompany residents to apartment viewings.
Conduct housing inspections and complete/collect pre-clearance forms.
Work with brokers/landlords to obtain required documentation for subsidy packages.
Meet residents regularly to assess needs, update information, and schedule housing viewing opportunities.
Maintain up-to-date case notes.
Assist clients with completing housing applications through NYC Housing Connect and other portals.
Work closely with social service team, DHS and HRA to expedite placements.
Assist in ensuring performance objectives, including placement goals, are met.
Ensure client housing needs are addressed in a timely and thoughtful manner.
Conduct workshops for residents on the housing search, application, and interview process.
Teach residents self-advocacy skills for seeking permanent housing.
Conduct quarterly workshops for landlords/brokers on housing subsidies changes.
Perform other duties as assigned.

Requirements

Bachelor’s degree in a related field with at least 1-2 years’ experience OR Associate Degree in a related field with at least 2-3 years’ experience.
Familiarity with the NYC Shelter System with any population (single adults, mental health, substance use, HIV/AIDS, or related fields).
Strong verbal and interpersonal communication skills with a focus on excellent client services.
Demonstrated ability to interact effectively and collaboratively with diverse residents, staff, and external partners.
Ability to exercise good judgment and apply problem-solving skills.
Experience working collaboratively in a team-oriented and outcome-focused environment.
Ability to monitor and manage a variety of tasks.
Must be able to lift up to 5 pounds at times.
Must be able to access and navigate facilities.

Skills

Verbal communication
Interpersonal communication
Client services
Collaboration
Problem-solving
Task management

Location

Brooklyn, NY

Work Type

Full-time

Experience Level

1-3 years

Education Level

Bachelor's degree
Associate degree

Salary/Compensations

$60205.60 - $62007.40

Benefits

Medical (including prescription coverage)
Dental
Vision
Commuter Benefits
Employee Assistance Program
Paid Holidays
Annual Paid Time Off (23 days)
Life Insurance
Long Term Disability
Retirement Benefits Plan (403B)
Potential for student loan forgiveness (PSLF)

About the Company

AAPCI is committed to providing Equal Employment Opportunity to all qualified applicants.

Equal Opportunity

AAPCI is committed to providing Equal Employment Opportunity to all qualified applicants without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.