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About the Role
The Police Athletic League (PAL) is seeking Administrative Assistants to support out-of-school-time programming and provide excellent customer service to families and youth. This role is crucial for establishing and maintaining program quality by supporting frontline staff, Site Leadership, and PAL Headquarters in effective back-office procedures. Candidates should be dedicated to learning and implementing best practices in youth development and supporting the ideas and opportunities of youth, staff, and the community.
Responsibilities
- Foster social and emotional competencies and mental and physical well-being in a safe, welcoming, inclusive, and nurturing environment.
- Plan and implement an efficient enrollment process to meet PAL’s target enrollment by established deadlines.
- Create and maintain participant files aligned with SACC standards, including medical needs, IEPs, support plans, and logs.
- Ensure part-time staff are aware of students with IEPs, share developed support plans, and track logs.
- Enter attendance into PAL databases accurately and within established deadlines.
- Answer questions from parents and staff.
- Coordinate with the Principal, Director, Regional Director, and Headquarters for timely communication of important program data.
- Ensure program office procedures align with PAL’s strategic objectives, policies, SACC regulations, and funding obligations.
- Respond appropriately to time-sensitive mental health needs and provide referrals.
- Collect and analyze program data to drive data-driven recommendations.
- Lead compliance processes for new PAL hires.
- Order, secure, and manage office supplies and equipment.
- Hold an F07 or W07 fire emergency certificate and work with the Director to ensure safe and secure monthly fire drills.
Requirements
- A minimum of sixty credits towards a degree from an accredited college or university in administration or human resources.
- Open to learning and growing in mental health, SEL, and special needs inclusion skills.
- Microsoft office skills are required.
- A minimum of 5 years of paid work experience in a non-profit youth or social service agency in an administrative or managerial capacity.
- Strong verbal and written communication skills.
- Ability to work collaboratively.
- Able to travel to any PAL location in the 5 Boroughs for Professional Development days.
- Employment is contingent upon successful completion of all lawful pre-employment checks, including a background check.
Skills
- Excellent communication skills
- Excellent listening skills
- Microsoft office skills
- Strong verbal communication skills
- Strong written communication skills
- Bi-lingual in Spanish, French, or Chinese preferred
Location
- Youth Employment Department - Jamaica, NY
- Edward Byrne Center - 116-25 Guy R. Brewer Boulevard, Queens, NY
- All PAL locations in the 5 Boroughs
Work Type
- Full Time
- 35 hours a week
- Monday - Friday
- Some evenings and weekends may be required
Experience Level
- A minimum of 5 years of paid work experience in a non-profit youth or social service agency in an administrative or managerial capacity.
Education Level
- A minimum of sixty credits towards a degree from an accredited college or university in administration or human resources.
Salary/Compensations
- $20.00 - $23.00 Hourly
Benefits
- Health insurance
- Flexible spending account options
- Employee assistance program
- Tuition reimbursement
- Pet insurance
- Life insurance
- Retirement savings options
- Generous paid time off policy
- Training
About the Company
- The Police Athletic League (PAL) of New York City is an independent youth development nonprofit organization serving as a bridge between police and communities across all five boroughs since 1914.
- PAL operates diverse programs for children and young adults, including Head Start, after-school programs, summer day camps, teen centers, college readiness, youth employment, and juvenile justice programs.
- A cornerstone of PAL’s youth development strategy includes offering competitive and recreational sports.
- PAL is devoted to empowering communities and building the best places to work.
- PAL continues to reimagine its leadership structure to ensure future operations are nimble, strategic, responsive, and efficient.
Equal Opportunity
- The Police Athletic League is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected characteristic including, but not limited to, an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.