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About the Role
As an Area Manager, you will lead a team of hourly workers, ensuring safety, quality, attendance, and performance standards are met to fulfill customer orders accurately and on time. You will play a key role in maintaining customer expectations throughout the delivery process.
Responsibilities
- Support, mentor, and motivate your hourly workforce
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with support teams (Safety, Engineering, Loss Prevention, Quality Assurance, HR) to meet business objectives
- Lift up to 49 pounds
- Frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in environments with variable noise levels
- Work in environments with variable temperatures and weather
- Continuously climb and descend stairs (at applicable sites)
Requirements
- 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Experience with process improvements (Lean Six Sigma and/or Kaizen)
- Experience managing teams of 20 people or greater
- Experience using strong customer service, communication, and interpersonal skills
- Experience in shipping/logistics, distribution centers, manufacturing, hospitality, healthcare, retail, or customer-facing environments
- A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field
Skills
- Customer service
- Communication
- Interpersonal skills
Location
- USA, UT, SALT LAKE CITY
Work Type
- Full-time
Experience Level
- 2+ years
Education Level
- Bachelor's degree or equivalent
- Master's degree
Salary/Compensations
- 70,000.00 - 90,900.00 USD annually
Benefits
- Sign-on payments
- Restricted stock units (RSUs)
- Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
- 401(k) matching
- Paid time off
- Parental leave
About the Company
- Our WW Operations network delivers millions of packages and smiles to Amazon customers every day.
- Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth.
- Our inclusive culture empowers Amazonians to deliver the best results for our customers.
Equal Opportunity
- Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
- If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.