Field Service Engineer II (Electron Microscopy) Southwest REMOTE
Thermo Fisher Scientific · Austin, TX, US
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About the Role
Thermo Fisher Scientific is seeking a Field Service Engineer II to install, maintain, troubleshoot, and repair advanced electron microscopy equipment at semiconductor manufacturing facilities. You'll work directly with customers to resolve complex technical issues, minimize equipment downtime, and ensure reliable performance of sophisticated analytical instruments.
Responsibilities
- Troubleshoot and repair complex electronic, high-voltage, and ultra-high-vacuum systems.
- Read and interpret electrical schematics to identify equipment failures.
- Install, calibrate, and perform preventive maintenance on advanced instrumentation.
- Diagnose issues down to the component and subsystem level.
- Provide responsive technical support and build strong customer relationships.
- Document service activities and collaborate with internal technical teams.
- Travel to customer locations to provide on-site support.
Requirements
- Bachelor's degree or equivalent combination of education and experience.
- 3+ years of hands-on experience troubleshooting, repairing, or maintaining sophisticated electronic equipment.
- Strong electrical schematic reading and troubleshooting skills.
- Experience diagnosing and repairing high-voltage and ultra-high-vacuum systems.
- Proficiency with Windows software environments and familiarity with MS-DOS.
- Strong customer service, communication, documentation, and problem-solving skills.
- Valid driver's license, ability to obtain a passport, and ability to lift up to 50 lbs.
Skills
- Electrical schematic reading
- Troubleshooting
- High-voltage systems
- Ultra-high-vacuum systems
- Windows software
- MS-DOS
- Customer service
- Communication
- Documentation
- Problem-solving
- SEM
- TEM
- FIB systems
Location
- Austin, TX
- Taylor, TX
Work Type
- Standard (Mon-Fri)
- Regular travel (up to 50%)
- Occasional travel across TX, NM, and AZ
Experience Level
- Field Service Engineer II
- 3+ years of hands-on experience
Education Level
- Bachelor's degree or equivalent combination of education and experience
About the Company
- The Materials and Structural Analysis Electron Microscopy (M&SA EM) business enables customers to find meaningful answers to questions that accelerate breakthrough discoveries and ultimately change the world.
- The M&SA EM business designs, manufactures, and supports the broadest range of high-performance microscopy workflows that provide images and answers in the micro-, nano-, and picometer scales.
- Work with advanced technology supporting semiconductor innovation while building your technical expertise in a customer-focused environment.
- Contribute to our mission to enable our customers to make the world healthier, cleaner and safer.