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About the Role

Oversee Culinary, Conference & Events, Bacar, Boulevard Brasserie, Brewery Bar & Kitchen, and Room Service teams across three iconic brands. This role is perfect for a candidate ready to make their mark on Australia’s premier event precinct, leading teams and fostering innovation to deliver exceptional F&B experiences.

Responsibilities

Oversee the daily operation of Culinary, Conference & Events, Bacar, Boulevard Brasserie, Brewery Bar & Kitchen, and Room Service as a single integrated operation.
Ensure Brand Standards are embedded in daily operations cross-complex; conduct regular self-audits and implement corrective actions.
Coordinate with Sales & Marketing, Front Office, Housekeeping and other departments to ensure seamless service across the precinct.
Analyze guest satisfaction data to implement action plans to improve scores, ratings, and overall experience.
Take accountability for financial performance across all outlets, managing rosters, wage costs, food & beverage expenses and controllable costs to budget.
Lead, develop and support teams with a focus on Food & Beverage leaders; succession plan, manage performance, and provide guidance and support to Outlet Managers & Culinary leaders.
Establish and maintain ongoing training programs aligned with Accor Brand and Service Standards and the P&C team.
Maximize revenue by reviewing occupancy and rates, and drive upselling, promotions, and walk‑in conversion across all channels.
Ensure compliance with WHS policies, RSA and licencing requirements and the Accor InterREACT programme.
Ensure financial transactions, credit handling, and cash security follow policy and compliance standards, in collaboration with Finance.
Build familiarity with VIP and regular guests to deliver personalized, exceptional experiences.

Requirements

Proven F&B management experience in a high-volume premium or luxury hotel, with responsibility across multiple outlets.
Demonstrated ability to lead and provide strategic direction to a multi-skilled team.
Strong financial acumen including solid understanding around labour cost, P&L analysis and forecasting.
Proven experience leading teams across brands.
Excellent people management, interpersonal and influencing skills.
Exceptional client/supplier relationship skills, particularly with event clients and corporate stakeholders.
Outstanding written and verbal communication skills.
Current RSA certification and sound knowledge of liquor licensing requirements.
Distinguished personal presentation in alignment with brand standards.
Genuine passion for hospitality and a guest-first attitude.

Skills

Strategic planning
Creative strategies
Problem-solving
People management
Guest experience
Financial acumen
Upselling
Promotions
WHS policies
RSA certification
Liquor licensing

Location

Sydney Olympic Park

Work Type

Permanent
Full-Time

Experience Level

Experienced leader

Benefits

Exclusive staff benefits
Worldwide discounts
Wellbeing programs

About the Company

Accor is one of the world’s leading hospitality groups with over 5,000 properties across 110 countries.
The Sydney Olympic Park precinct brings together three iconic brands: Pullman, Novotel, and Ibis.
The precinct offers a collaborative, high-energy team environment that thrives on diversity, creativity, and connection.
The company is part of a global network while maintaining a strong local identity.