Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Lobby Host/Hostess role.
Rezi rewrites your resume against Auberge Collection's job description. Free.
Tailor your resume to this Lobby Host/Hostess role.
Rezi rewrites your resume against Auberge Collection's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Lobby Host/Hostess posting at Auberge Collection — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Lobby Host/Hostess posting at Auberge Collection — free, in seconds.
About the Role
As Lobby Host/Hostess at Cambridge House, you will create a seamless, personal and memorable experience for guests and visitors from the moment they arrive until the moment they leave. You will be a natural connector, a keen observer and a thoughtful presence, bringing together the many moving parts of the House with warmth and confidence.
Responsibilities
- Welcome every guest and visitor with genuine warmth, creating a memorable first impression that reflects the spirit of Cambridge House.
- Anticipate individual needs and preferences, bringing thoughtful, personal touches to every interaction.
- Maintain an elegant, attentive presence in the lobby, balancing approachability with discretion and impeccable presentation.
- Coordinate seamlessly with the Front Office, Concierge, Housekeeping and other team members to ensure a smooth and considered guest journey.
- Share inspired recommendations and local knowledge of Mayfair and London, helping guests discover experiences beyond the expected.
- Respond to enquiries and unexpected requests with grace, initiative and a genuine desire to find solutions.
- Maintain beautifully presented lobby and arrival areas, ensuring every detail reflects the character and standards of the House.
- Build a thorough knowledge of Cambridge House, its experiences and services, so every recommendation feels personal.
- Contribute to the traditions and service rituals of our opening, helping shape a distinctive culture rooted in warmth, curiosity and shared pride.
Requirements
- Experience in guest-facing hospitality, ideally within a luxury hotel, private members’ club.
- A genuine passion for hospitality, with a natural ability to make every guest feel welcome and valued.
- Excellent communication skills and a polished, approachable manner.
- A keen eye for detail, with the ability to anticipate needs and deliver thoughtful, personalised service.
- A collaborative spirit, with a genuine appreciation for the contribution of every team member.
- Flexibility to work shifts, including weekends and public holidays.
- Excellent spoken and written English.
- Right to work in the United Kingdom.
Skills
- Additional languages are an advantage.
Location
- Mayfair
- London
Work Type
- Non-Management
About the Company
- Since 1756, Cambridge House has been the home where the Great and the Glorious gather.
- The storied Mayfair townhouse reawakens in 2026.
- The centuries old landmark, which has welcomed tastemakers and world shapers throughout its rich history, will be the capital’s most magnetic and vibrant gathering place and experience-driven luxury hotel.
- The imaginative renewal of this historic property at 94 Piccadilly will capture the spirit of London like no other, providing a captivating new Mayfair destination for Londoners and international visitors alike.
- Set in the historic building which formerly housed the iconic In and Out military club, the 18th Century Georgian mansion and Grade 1-listed Palladian-style townhouse will be brilliantly reimagined as a 102-room hotel.
- Preserving its rich heritage while offering a harmonious blend of luxuriously private and vibrant social spaces replete with unique dining destinations and Auberge spa.
- It will also be home to an exclusive members club set to define the new pulse of modern London life.
- Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs.
- While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service.
- With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.