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About the Role
We are looking for an energetic, creative, and enthusiastic Spa Desk Associate to join the Equinox team at our Equinox East 63rd Street location in New York City. This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization.
Responsibilities
- Support daily activity of Spa operation under the direction of Spa leadership.
- Contribute towards daily service sales goals of the spa by recommending treatments and enhancements to all clients.
- Support working toward monthly retail targets by informing on and selling retail products to members and guests.
- Support spa-driven club outreach events and programs to promote business growth.
- Provide superior customer service to all members, prospects, and guests.
Requirements
- 1-2 years of customer service experience.
- Minimum 2 days per week commitment required.
- Must be available during weekends.
- Excellent organizational, communication, problem solving, and computer skills.
- Must be enthusiastic, upbeat, outgoing, personable, passionate and knowledgeable about the spa industry.
- Must be able to multi-task.
- Be able to utilize new techniques and ideas.
- Must have a legal right to work in the United States.
Skills
- Customer service
- Organizational skills
- Communication skills
- Problem solving skills
- Computer skills
- Sales
- Spa industry knowledge
Location
- New York City
Work Type
- Full-time
Experience Level
- 1-2 years
Salary/Compensations
- $17.00/hour
Benefits
- Competitive salary
- Benefits
- Industry leading commission opportunities for club employees
- Complimentary Club membership
- Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop
About the Company
- Equinox is a category of one, setting the global standard for luxury health, wellness, and hospitality.
- We create premium, immersive experiences where performance, hospitality, design, and human connection converge—and every detail matters.
- We believe great environments and meaningful human connection change lives.
- Diversity, belonging, and ownership aren’t slogans here, they’re how we work.
- Growth is earned through action, learning is hands‑on, and careers are built by those who want to operate at the highest level.
- We don’t just offer opportunities—we offer long‑term pathways for people who want to do meaningful work in an environment that expects more and delivers more.
Equal Opportunity
- Equinox is an equal opportunity employer.
- All your information will be kept confidential according to EEO guidelines.