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About the Role
As an Engineering Manager at UW, you will create clarity, consistency, and momentum within your squad. You will set direction, ensure high standards in both delivery and quality, and balance short-term goals with long-term sustainability. You will invest in people through coaching, feedback, and development, while fostering a positive team culture. You will communicate effectively across levels, manage complexity, and continuously grow as a leader to enable your teams to do their best work.
Responsibilities
- Take responsibility for the technical decisions the squad makes and ensure they align with company and technical strategy.
- Understand all of the technologies used by UW in your squad, and how they fit together.
- Take an integral role in defining team goals and ensuring proposed work is aligned with them.
- Drive prioritisation within the team to best achieve goals.
- Identify and put in place practices needed to ensure security and operational service level objectives (SLOs) are met.
- Coordinate with your squad — and others as needed — to ensure organisation-wide on-call coverage.
- Drive the squad to operational excellence, leading regular metrics reviews to ensure high coverage and performance.
- Work with the Product Manager and team to set objectives and key results (OKRs) that align with company goals.
- Identify risks and blockers early and work with stakeholders to mitigate them.
- Measure team performance so that you can continually improve it.
- Communicate team progress against OKRs, key performance indicators (KPIs) and other milestones to relevant stakeholders.
- Co-lead annual and quarterly planning for your squad.
- Ensure the squad is staffed with the technical skillsets to deliver objectives, developing skills within team members and/or hiring as needed.
- Onboard, train, develop and coach your reports to facilitate their career growth.
- Participate in performance calibration and promotion reviews for your squad.
- Understand and communicate company, department, and pillar strategy and goals to your squad.
- Interact with stakeholders from across the business in order to provide insight and context to their teams.
- Teach our culture to others and foster a healthy dynamic within your team.
- Help to resolve interpersonal conflicts and gather, share and act on feedback.
- Effectively communicate company and department changes to your squad.
- Raise the team's voice to senior leadership.
- Collaborate effectively with cross-functional colleagues, such as UX and data.
- Co-lead your squad with your squad's Product Manager.
- Ensure team expenditures (both OpEx and CapEx) are in line with budgets.
Requirements
- Experience taking responsibility for technical decisions and aligning them with strategy.
- A clear understanding of engineering practices and ability to identify improvements.
- Experience defining team goals and driving prioritisation to achieve them.
- Ability to work with Product Managers to set OKRs aligned with company goals.
- Ability to co-lead annual and quarterly planning.
- Experience identifying risks early and mitigating them.
- Experience identifying practices for security and SLOs.
- Ability to drive operational excellence and lead metrics reviews.
- Experience of managing a team of engineers.
- Proven ability to onboard, train, develop, and coach reports, as well as participating in performance calibration and promotion reviews.
- Intermediate awareness of customer and market insights.
- Ability to communicate strategy to the squad.
- Experience fostering a healthy team dynamic and resolving interpersonal conflicts.
- Ability to collaborate effectively with cross-functional colleagues.
- If you’re a go-getter with a great heart, get your application in and let’s chat.
- Background check required upon offer.
Skills
- gRPC
- GraphQL
- React
- Kafka
- Docker
- Kubernetes
- Go (preferred but not essential)
Location
- Remote
Work Type
- Remote-first
- Full-Time
Experience Level
- Management experience
Salary/Compensations
- Competitive salary benchmarked against the industry
- Performance bonus ranging from 15-40%
Benefits
- Work abroad for up to three weeks, twice every tax year
- 25 days holiday plus bank holidays (increasing with tenure)
- Option to trade up to five days holiday each year
- UW discounts
- Matched-contribution pension scheme
- Life assurance (up to 4x salary)
- Family first policies
- Flexible benefits allowance for private health insurance, dental insurance, or gym membership
- Dedicated learning and development budget
- Bi-annual promotion cycles
- Belonging groups
- Company-wide celebrations
About the Company
- UW aims to take the headache out of utilities by providing energy, broadband, mobile, and insurance all in one place with savings.
- The company is aiming to double in size.
- UW's technology teams work behind the scenes to make the customer proposition simple.
Equal Opportunity
- We provide equal opportunities, a diverse and inclusive work environment, and fairness for everyone.
- Welcome to apply no matter your age, disability, gender, marriage or civil partnership status, pregnancy and maternity status, race, religion or belief, or sexual orientation.
- Requests for support for needs will be carefully and fairly considered.