Housekeeping Supervisor | Homewood Suites Midtown Manhattan | New York, NY
PM Hotel Group · NY, US
12 days agoImpress employers and recruiters.
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About the Role
The Floor Inspector is responsible for ensuring the housekeeping team transforms each room into a tidy, cozy haven. You will ensure room attendants are equipped to deliver the perfect in-room experience for guests and anticipate needs beyond the checklist.
Responsibilities
- Serve as team leads for the housekeeping staff, including assigning and reviewing work.
- Oversee critical tasks such as keeping staff on schedule, inspecting and approving public areas and guest rooms for cleanliness, overseeing laundry, ensuring timely turnover of checkout rooms, and interacting with hotel guests politely and positively.
- Provide training and guidance for housekeeping staff on hotel Standard Operating Procedures and departmental standards.
- Keep purchasing costs and labor expenses in check.
Requirements
- At least one to three years of related experience.
- High School diploma or equivalent.
- Must be a people person.
- Must have a passion for customer service.
- Ability to stand/sit, carry/lift up to 50 pounds, walk, bend/twist, climb stairs for more than half the time.
- Ability to accommodate varying schedules including nights, weekends, and holidays.
Work Type
- Full-time
Experience Level
- 1-3 years
Education Level
- High School diploma or equivalent
Salary/Compensations
- Excellent pay
Benefits
- Hotel discounts
- F&B discounts
About the Company
- An anything-but-standard growing hotel company.