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About the Role

As a VP, Enterprise Sales Executive for TTEC Digital, you will drive new-logo growth and account expansion across data, AI, cloud, CRM, and contact center solutions. You will help enterprise organizations transform customer experience by leveraging TTEC Digital expertise and leading partner platforms.

Responsibilities

Own the full sales cycle, from identifying and targeting new accounts through prospecting, executive engagement, solution development, negotiation, and close.
Build and execute territory and account strategies to create new-logo pipeline and deliver revenue against aggressive targets.
Lead with the business value of data, AI, cloud, CRM, and modern contact center solutions, engaging executives across various departments.
Develop compelling solutions across AWS, Google, Microsoft, Five9, NICE, Genesys, Salesforce, and other platforms to address customer challenges.
Identify, prospect, penetrate, and close net-new enterprise accounts & expand existing accounts.
Generate qualified pipeline through targeted prospecting, account mapping, executive outreach, partner ecosystems, events, and referrals.
Establish relationships with C-suite and senior decision-makers and create access to economic buyers.
Position TTEC Digital as a data and AI company for CX, with capabilities spanning cloud, CRM, contact center, analytics, automation, and managed services.
Connect customer challenges to solutions from AWS, Google, Microsoft, Five9, NICE, Genesys, Salesforce, and other strategic technology partners.
Orchestrate internal teams, partner stakeholders, and customer leaders through complex sales cycles.
Consistently achieve new-logo bookings, revenue, pipeline, and activity targets.
Differentiate TTEC Digital and our partner-enabled solutions against competitors.
Maintain accurate pipeline, opportunity strategy, close plans, and forecasts.
Research and prioritize net-new enterprise accounts based on transformation potential.
Build relationships with C-level and senior executives.
Prospect into organizations where there is a compelling business case for AI-powered customer and employee experiences.
Develop account-entry strategies and identify whitespace, buying centers, influencers, partner relationships, and economic buyers.
Conduct executive discovery to understand business priorities, CX challenges, data environments, technology ecosystems, and transformation initiatives.
Position TTEC Digital’s full portfolio and partner ecosystem around high-value business problems.
Create and advance opportunities from prospecting through qualification, solution development, negotiation, and close.
Partner with solution architects, practice leaders, and partner teams on proposals, demonstrations, business cases, and executive presentations.
Maintain a healthy new-logo pipeline, aggressively progress pursuits, and maintain accurate forecasts.

Requirements

10+ years of enterprise technology, SaaS, cloud, AI, CX, CCaaS, CRM, data, or professional services sales experience.
Demonstrated new-logo hunting track record, including personally originating and closing enterprise accounts.
Consistent success achieving or exceeding aggressive sales quotas.
Proven ability to create pipeline through self-generated prospecting, partner relationships, and account development.
Experience selling complex, transformational solutions with six- and seven-figure+ deal potential.
Experience selling into Customer Experience, Contact Center, Customer Service, Digital, Technology, Data & AI, Sales, or Operations organizations.
Experience selling across one or more major ecosystems, including AWS, Google, Microsoft, NICE, Genesys, Salesforce, or comparable enterprise platforms.
Ability to lead with an integrated, platform-agnostic point of view and align the right partner technologies to each client’s environment and priorities.
Executive presence and demonstrated ability to establish C-suite and senior business and technology relationships.
Strong consultative and value-selling skills, including the ability to create demand around solutions customers may not yet be actively evaluating.
Experience navigating complex enterprise buying processes and multi-stakeholder, multi-partner sales cycles.
Ability to independently develop territory and account strategies and prioritize the highest-value opportunities.
Strong competitive selling, negotiation, communication, and closing skills.

Skills

Data
AI
Cloud
CRM
Contact Center Solutions
Customer Experience Transformation
AWS
Google
Microsoft
Five9
NICE
Genesys
Salesforce
Consultative Selling
Value Selling
Competitive Selling
Negotiation
Communication
Closing Skills

Location

Remote

Work Type

Remote
Full-time

Experience Level

10+ years of enterprise technology, SaaS, cloud, AI, CX, CCaaS, CRM, data, or professional services sales experience
VP level

Salary/Compensations

$160,000 - $175,000 a year

About the Company

TTEC Digital and our 1,500+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX).
Our sister company, TTEC Engage, is a 45,000+ employee service company, with customer service representatives located around the world.
TTEC Holdings Inc. is the parent company for both Digital and Engage.
When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.
TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.

Equal Opportunity

TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability.
TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce.
We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.