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About the Role

The Care Manager will provide comprehensive care coordination for SAMHSA AIM 2.0 clients, including enrollment, care plan development, compliance promotion, and client assistance with accessing essential services. This role involves direct client interaction through phone calls and home visits, as well as conducting HIV and HepC testing and participating in outreach events.

Responsibilities

Provide supportive case management to SAMHSA AIM 2.0 clients, focusing on access to and support for the SMI/co-occurring disorder population.
Provide ongoing care coordination with other service providers and participate in medical case conferences.
Follow up with clients and referral providers to ensure appointments are kept and patients are re-engaged in care.
Conduct HIV and Hep C testing as needed.
Perform administrative duties, including updating client lists and outreach logs, assisting with outreach calls, and scheduling intakes and follow-ups.
Maintain essential data for reporting and program evaluation in eICare and SPARS.
Complete UND enrollments and PrEP referrals as determined by client need.
Promote sexual health and wellness through risk-neutral approaches and evidence-based interventions.
Facilitate evidence-based interventions and groups.
Build and maintain resource lists for external and emergency services.
Participate in scheduled supervisory sessions with the Program Manager, Director, and other Departmental Leaders.
Participate in youth community events, such as outreach events and testing events.
Attend IDT meetings and daily huddles and complete updated information by the due date.
Facilitate groups and EBIs.
Enter all case record documentation, including progress notes, within 48 hours of service delivery.
Participate in recurring interagency meetings and external community meetings.
Participate in department activities such as new staff onboarding, YPS Committees, and CQI efforts.
Participate in Housing Works advocacy events.

Requirements

Good problem-solving skills.
Ability to work autonomously.

Skills

Knowledge of HIV/AIDS, homelessness, trauma, substance use, mental illness, and LGBT issues preferred.

Location

On site

Work Type

Full-time

Experience Level

Commensurate with experience

Salary/Compensations

$23/hr - $26/hr

Benefits

Three comprehensive healthcare plans with partial employer coverage.
Immediate PTO accrual, up to 30 days in the first year.
Educational benefit for tuition loan reimbursement, tuition costs, and textbooks.

About the Company

Housing Works was founded in 1990 with a long-term commitment to AIDS advocacy.
Established New York State’s first harm reduction-based, OASAS-licensed outpatient drug treatment program.
Services include Health Home care management, behavioral health, and syringe exchange programs.
Operates 10 high-end thrift shops and a Bookstore Cafe.
Fights for funding and legislation to ensure access to quality housing, healthcare, HIV prevention, and treatment for people living with HIV/AIDS.
This position is included in a bargaining unit represented by the Retail Wholesale and Department Store Union (“RWDSU”).

Equal Opportunity

Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
Complies with applicable state and local laws governing nondiscrimination in employment.
Does not request prior salary information during the hiring process.